POSITION DETAILS

Queensborough Community College invites applications for the position of Enrollment Registrar Coordinator.

Reporting to the Associate Registrar, the Enrollment Registrar Coordinator will perform the following duties:

• Review student records to determine if students have met graduation requirements in degree and certificate programs
• Respond to inquiries and process requests sent to the general Graduation Audit email; communicate with students and advisors via email and phone regarding outstanding degree requirements
• Assist with creating and maintaining requirements (scribing) in DegreeWorks, the online advisement tool
• Process graduation waivers, substitutions and degree exceptions
• Assist with updating graduation statuses for students in batch
• Assist with duplicate and batch diploma orders through Parchment system
• Assist with post enrollment requisite check (PERC) processing
• Assist with processing change of curriculum/major requests
• Assist with reviewing records for repeated courses and adjusting records appropriately
• Provide front desk support, assisting students, faculty, and staff with exceptional customer service
• Update student data in CUNYfirst; assist with resolution of student records and graduation issues
• Generate queries in CUNYfirst and/or DegreeWorks
• May assist with the supervision and training of clerical and part-time staff
• This position may require work outside of standard business hours, including evenings and weekends, as needed.

QUALIFICATIONS

Bachelor's Degree required.

Preferred Qualifications

• Experience with PeopleSoft Campus Solutions (CUNYfirst Preferred)
• Registrar's Office experience
• Experience with graduation auditing and using DegreeWorks
• Accuracy, attention to detail and the ability to function well under pressure
• Strong customer service skills
• Excellent computer skills, proficiency in Microsoft Office (Word, Excel)
• Ability to establish and foster collaborative relationships with faculty, staff, and students