Founded in 1986, St. Charles Community College (SCC) has a
reputation as one of the best two-year colleges in the state of
Missouri. SCC's service area includes a six-county region with a
population exceeding 540,000. SCC's main campus, located in
Cottleville, has won architectural awards for its innovative,
contemporary design. The college's Dardenne Creek Campus features
the Center for Healthy Living and the Field to Table Institute.
Opening Fall 2025, the Innovation West Campus located in Wentzville
features the Regional Workforce Innovation Center. With a focus on
innovation, St. Charles Community College is a leader in delivering
high-quality education in a state-of-the-art learning environment.
The success of SCC is rooted in the mission of serving the
community by "focusing on academic excellence, student success,
workforce advancement, and life-long learning within a global
society."
St. Charles Community College seeks a full-time
Enrollment
Services Assistant to promotes a customer service-oriented
atmosphere by addressing current and prospective students'
inquiries (via email, phone, or in-person) in an effective and
timely manner; and by serving as a resource to students during
their enrollment at SCC. These resources include, but not limited
to, registration, financial aid assistance and general college
questions. Performs various administrative duties essential to the
operation of the Student Services Division.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides current and prospective students with general
information about the college, assessment, registration, FAFSA,
financial aid and other areas of Student Services.
Answers incoming calls for Enrollment Services. Retrieves voice
mail messages and returns phone calls.
Assists with outbound student calls regarding enrollment
issues
Monitors general departmental email address and responds to
messages.
Adds and drops classes from a student's schedule (Express
Registration)
Assists students with computer usage. Maintains computers and
additional office machines.
Enters data, such as high school transcript information, test
scores, and demographic information.
Tracks data and prepares reports.
Maintains student records and assists with record
archiving.
Scans, prints, and mails various departmental
correspondence.
Sorts and routes mail.
Orders publications and monitors display racks.
Assists with department filing, photocopying, scanning, and
other projects as assigned.
Downloads admissions applications each day.
Downloads ACT scores and MOSIS information (Missouri Student
Information System) each month.
Gathers and updates information for Student Services Senior
Research Associate and/or Institutional Research (IR).
Orders and maintains supplies.
Creates and maintains various databases.
Assists with the processing of financial aid applications
during peak times
Schedule varies, may include evenings or weekends and ma
require some travel between campuses.
MINIMUM QUALIFICATIONS:
- High school diploma or general education degree (GED)
- Minimum one-year, relevant full-time experience
- Data entry and the ability to learn customized programs
quickly.
- Customer service and general office experience required.
- Must be friendly, professional, and possess strong
interpersonal and listening skills.
PREFERRED QUALIFICATIONS:
- Prefer previous work experience in a college or education
setting.
St.
Charles Community College is an Equal Opportunity
Employer.