"Enterprise Application Analyst 2"

Summary of Position

Performs routine business analysis work. Work involves gathering, developing, and documenting user requirements; reviewing, assessing, and developing processes to carry out department level functions; creating and validating automation and reports based on user input and testing; assisting with post-implementation support of systems; and providing support for the systems development life cycle. Works under moderate supervision and may supervise student employees. Capable of handling multiple projects at once and can work well with a team of both IT and functional users.

Required Education

Bachelor's degree in a related IT field

Required Work Experience

At least two years in a business analyst or similar position, experience in higher education preferred.

Essential Duties/Responsibilities

• Gathers, analyzes, and documents user requirements, business processes, and problems to automate or improve existing systems.
• Elicits and documents business needs for new systems.
• Analyzes program policies and procedures to determine their effect on automated systems and system functional areas.
• Serves as a liaison by providing consultation, documentation, and direction to other areas regarding analysis, design, configuration, testing, and policy implementation within all systems.
• Develops and/or reviews complex system documents to convey business requirements and support efficient system design.
• Develops, documents, and revises system design procedures, test procedures, and quality standards.
• Works on tasks including project or functional requirements, functional design, functional configuration, testing, and documentation.
• Writes complex code to load ERP information into third party applications and upon return via approved methods.
• Creates, diagnoses, and repairs application chain processes following guidelines and approved methods.
• Works with other Analysts for primary and backup functions of multiple processes and applications.
• Works closely with other functional areas to provide guidance and subject matter expertise in regard to their critical processes.
• Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
• Supports, promotes, and develops university student enrollment and retention initiatives.
• Any other duties assigned within the position classification area.

Skills and Abilities

• Assists in mapping business processes using basic mapping methodologies.
• Assists in making recommendations for the selection of technology solutions to align with business strategies.
• Assists in the design, development, and implementation of data reporting and business intelligence systems.
• Assists in the design, development, and implementation of third party systems integrations into university ERP solution.
• Provides basic procedural and technical guidance to functional areas regarding technology usage and management.
• Performs complex data analyses and reporting.
• Write complex queries and procedures in PL/SQL, requires experience with relational databases.
• Write complex procedures using various university approved methods for the purpose of transferring data securely.
• Works with other lead workers to facilitate technology needs in their respective areas to support the university function.
• Works to stay current on technologies in the field of information technology specifically in higher education.
• Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.
• Demonstrated successful experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Assist with mentoring, teaching, and guiding student employees.
• Administers various hosted and onsite applications across various platforms to ensure confidentiality, integrity, and availability.
• Assists in developing, maintaining, and administering access management controls across the university for various systems with the intention provisioning and removal user accounts in a timely fashion for security.

Benefits

Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. Admin / Admin Temp Benefit Plans