"Enterprise Systems Engineer (Monday.com & AI Workflows)"

Job Description

Please apply here for this position. (Only applications submitted through this link will be processed.)

About Us

We’re NUS Enterprise, the innovation and entrepreneurship arm of the National University of Singapore (NUS). Our mission: enable innovation at scale with systems that are smart, connected, and increasingly AI-driven.

The Role

You’ll be the builder behind our workflow systems—mapping business processes, designing automations, and ensuring Monday.com works smoothly. Over time, you’ll also experiment with AI-enabled features, such as intelligent automations or natural language queries. You will also contribute Monday.com data into our system of record in Azure, ensuring its quality and integration with enterprise systems.

What You’ll Do

• Configure and customise Monday.com boards, dashboards, and automations, embedding business intelligence principles for reporting and KPIs.
• Build and maintain Monday.com workflows, troubleshoot issues, and ensure smooth platform operation.
• Build integrations with enterprise tools via REST/GraphQL APIs, contributing to digital transformation initiatives.
• Contribute Monday.com data into the system of record hosted in Azure, ensuring quality and accuracy.
• Apply business process modelling to translate workflows into scalable digital solutions.
• Troubleshoot and resolve technical issues, coordinating with vendors as needed.
• Provide training and guidance to colleagues, making systems and processes understandable to all.
• Explore AI-assisted workflows as part of Monday.com’s roadmap.

Qualifications

What You’ll Bring

• 2+ years of experience in SaaS platform engineering, workflow support, or enterprise IT.
• Strong grasp of RESTful/GraphQL APIs and JSON structures.
• Experience building and troubleshooting workflows on Monday.com.
• Basic scripting or software development skills for platform extensions.
• Ability to connect and manage structured data integrations, with understanding of SQL.
• Familiarity with contributing data from SaaS platforms into cloud-based systems of record (Azure preferred).
• Excellent problem-solving instincts—you get to the root of issues quickly.
• Communication skills—you can explain technical systems clearly to non-technical colleagues.
• Team-first attitude and adaptability.
• Demonstrated AI/LLM project work in past experience.

Bonus Points

• Hands-on experience with Monday.com.
• Familiarity with SSO (OAuth, SAML, SCIM).
• Curiosity about AI/LLM features in workflow platforms.

Why Join Us?

This is your chance to grow into the future of enterprise systems—starting with Monday.com today, and building AI-enabled workflows and Azure-integrated data systems tomorrow.

More Information

Job Type: 2-year Contract

Location: Kent Ridge Campus

Organization: NUS Enterprise

Department: ETP - Administration

Job requisition ID: 30378