ESOL Career Development Counselor

These are the values which have created a tradition of excellence spanning more than six decades, and which are enabling Holyoke Community College to meet today's challenges.

Mission: Educate. Inspire. Connect.

Values: Kindness, Inclusion, Trust, Innovation & Collaboration

Kindness, inclusion and trust are the foundation of the work that we do together. Innovation and collaboration enable us to explore and implement the ideas that will shape our future.

Provides educational and career counseling and case management services to ESOL students in grant-funded, non-credit classes. Supports student persistence and achievement of goals, and collaborates with instructors in accordance with ESOL advising curriculum to provide classroom workshops aligned with student needs. Supports students with development of basic technology skills and troubleshooting, enabling participation in class.

Career Development Counselor should be available at the time classes meet:

• Tuesdays and Thursdays, 9am-1pm - in person
• Team meetings Wednesdays 4-5:30 (by Zoom).
• 9.5 hour/week position

Approaches students through asset-based lens, noticing the strengths they bring to the program and building on those strengths. Develops strong relationships, trust, and proactive communication with all students on case-load. Supports students in achieving strong engagement in class, attendance, and persistence over time through regular follow-up, needs assessment and connection to resources, and communication of program expectations.

Provides one-on-one career assessment, development, planning, and career advising services to a diverse population at off-campus adult learning centers.

Conducts workshops and group advising on career exploration, goal setting, job search, and other career-related topics.

Collaborates effectively with other career development counselors, ESOL instructors, and other program staff to provide an integrated teaching and advising services to assist adult learners in identifying, planning for, and attaining career and educational goals.

Maintains consistent contact with participants to support their growth.

Works with participants to develop a career plan with pathways to future advancement.

Makes referrals to appropriate agencies (educational, training, employment, etc.)

Collects and tracks student outcome information related to Department of Elementary and Secondary Education Adult Basic Education guidelines, including follow-up data post-exit. Provides basic technology trouble-shooting and support to students: use of chromebooks, Zoom, Canvas, HCC email, and class tools (eg online textbook supplements). If possible, provides support in Haitian Creole, Spanish, Arabic, Portuguese or another language spoken by students.

Collaborates with ESOL instructors, other job placement/career development counselors, and program directors as part of a creative team, finding opportunities for further development and continuous improvement of programs. Works closely with partner-agency staff as applicable.

• Performs other duties as assigned.

Required Qualifications:

Bachelor's degree in Counseling, Education, Human Resources, or closely related field, or an equivalent combination of education, training, and experience; Excellent interpersonal skills; Proficiency in Microsoft Word and Excel; Good verbal and written communication skills; Experienced team player with the ability to also work independently; Knowledge of the basic work skills required by employers; Understanding of the barriers faced by low income populations, immigrants and refugees, and adult language learners; Ability to work effectively with a diverse faculty, staff, and student body;

Equivalency Statement: We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references.

Preferred Qualifications:

Two (2) years of experience and/or training involving career counseling, recruitment, or counseling; Demonstrated outcomes in program recruitment and/or job placement, with a diverse population; TESOL experience or certification; Experience with internationally-trained immigrant professionals, and pathways for recredentialing and career development; Bi-lingual preferred (Spanish, Haitian Creole, Arabic, Turkish, Vietnamese, Dari, Pashto, Ukrainian, Russian, or a language spoken by students preferred).

Part-Time, Non-Benefitted MCCC Unit Position:

Hourly Rate: $36.551/hour.
Hours: 9.5 hours/week, daytime position
Funding: Grant

Disability Accommodations:

Holyoke Community College is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact the Office of People and Talent at (413) 552-2554.

Background Check:

• Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).
• All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.

Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.