Serves as the primary supervisor and/or technician onsite for
high-profile and major events;
Is available to work flexible shifts based on event demand to
ensure events are supported and executed appropriately;
Facilitates training on proper transportation, storage, setup,
and operation of equipment and effective implementation of event
support and customer service;
Creates clear and concise operation guides and resources to
aide in the training of Production staff for supplemental and
ongoing reference;
Works in conjunction with the Assistant Director for Production
to develop and implement relevant training and coaching
opportunities, including the facilitation of training sessions,
development of training materials, and direct support of staff in
the transition from training to on-the-job performance;
Supports team members through mentorship, coaching, and
constructive feedback;
Ensures functionality and preservation of production resources,
both technical and non-technical, through the implementation and
oversight of preventative maintenance efforts;
Provides prompt and responsive evaluation of issues that may
arise, evaluates the potential impact to service execution, and
communicates a strategy for resolution of the issue in an effective
and timely manner;
Serves as the primary point of contact with outside
contractors/vendors to troubleshoot equipment issues or to perform
services and repairs when necessary;
Works in conjunction with the Assistant Director for
Production, assist in the creation of and contribute to an ongoing
master plan for equipment (technical and non-technical) upgrades,
replacement schedules, and budget oversight;
Ensures functionality of Student Centers in-house and portable
A/V systems and furnishings through the implementation and
oversight of preventative maintenance efforts;
Serves as the primary point of contact with outside
contractors/vendors to troubleshoot equipment issues or to perform
services and repairs when necessary;
Works in conjunction with the Assistant Director for
Production, assist in the creation of and contribute to an ongoing
master plan for in-house A/V system upgrades, portable systems and
rental furnishing replacement schedules, and budget oversight;
Oversees the organization and oversight of production inventory
and resources;
Maintains database of equipment that tracks history of usage
and repairs/maintenance;
Oversees the implementation of a barcoding/tracking system that
records the movement and storage of all equipment to ensure
accurate delivery of services and proper stewardship of resources;
and
Ensures efficient usage of storage space and resources that
emphasizes organization, safety, and ingenuity.
Required Qualifications:
- High school diploma or equivalent;
- Experience recruiting, developing effective training programs
for staff, directing, and supervising staff is required;
- Experience working in all areas of event
operations/support/technology;
- Experience planning and implementing events;
- Knowledge in all areas of event operations and event support
technology to include sound, lighting and video (setup,
configuration, and operation) is required;
- Knowledge of event planning and the proper configuration of
technical equipment for successful operation;
- Skill to communicate effectively and professionally with staff,
patrons, and colleagues at all times is required;
- Ability to think critically and make decisions to support
professional and student staff when issues arise;
- Ability to properly recruit, train, and supervise part-time and
student wage staff;
- Ability to meet competing deadlines and prioritize
responsibilities simultaneously;
- Ability to work outside regular business hours;
- Ability to diagnose, repair, and/or make recommendations for
repair/replacement of all SC technical equipment; and
- Valid driver's license: must currently possess an appropriate,
active, valid motor vehicle operator’s license that meets all of
GMU’s requirements for operating state vehicles and equipment under
Mason’s Vehicle Use Policy 1411 https://universitypolicy.gmu.edu/policies/vehicle-use/
. The Office of Risk Management reserves the right to review the
driver’s licenses and Motor Vehicle Reports (MVRs) of all
candidates selected with employment contingent upon a favorable
review.
Preferred Qualifications:
- Bachelor’s degree in related field;
- Experience in project management including managing of vendors
for replacement projects strongly preferred;
- Experience providing event support in a higher educational
setting; and
- Working knowledge in Crestron, Allen & Heath consoles,
Shure microphones, Avolites consoles, Chauvet LED and moving
lights, and Blackmagic Design video systems preferred.
Instructions to Applicants:
For full consideration, applicants must apply for
Event
Services Production Supervisor at
https://jobs.gmu.edu/. Complete and submit the online
application to include three professional references with contact
information, and provide a Cover Letter/Letter of Intent with
Resume for review.
Posting Open Date: October 1, 2026
For Full Consideration, Apply by: October 18, 2026
Open Until Filled: Yes
Mason Ad Statement
George Mason University is a nationally ranked R1 research
university committed to creating a more just, free, and prosperous
world. With 40,000 enrolled students, George Mason is the largest
and most diverse public research university in Virginia, offering
degree programs at the master's, doctoral, and professional level,
along with certificates and credentials.
George Mason fosters an All Together Different environment for
students, faculty, and staff, driven by our core beliefs. We
believe in inclusivity over exclusivity; we believe in advancing
our mission by being willing to take risks, not avoiding them; and
we believe our best work is possible when we apply our diversity of
origin, identity, circumstance, and thought.
Equity Statement
George Mason University is an equal opportunity/affirmative action
employer, committed to promoting inclusion and equity in its
community. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, age, disability or
veteran status, or any characteristic protected by law.
Campus Safety Information
Mason’s Annual Security and Fire Safety Report is available at
http://police.gmu.edu/annual-security-report/