Job Details
POSITION SUMMARY: The Events Scheduler is responsible for event scheduling for comprehensive and routine events on campus. Utilizes event scheduling software to reserve campus space and resources for on-campus clients. As a part of the Events team, the scheduler provides support administratively, logistically, and operationally to the events staff, as required.
JOB DUTIES/RESPONSIBILITIES:
Event Scheduling: (70%)
- Processes reservation requests for the use of university space, resources, and equipment.
- Analyzes relevant logistical criteria to resolve conflicting space and resource requests. Communicates to all departments involved.
- Educates clients about university policies and requirements.
- Provides direction to clients for planning and identifying resources for high-quality events and functions, including but not limited to catering, multimedia, and parking.
- Monitors food service/alcohol exemptions in the reservation system, requests for services and updates reservations as needed with outside vendor information.
- Serves as a liaison with other departments on basic administrative and/or operational matters, as necessary.
Administrative Support: (30%)
- Performs a variety of office duties to support the smooth and efficient operation of the Events Office, including monitoring email inboxes and paperwork.
- Assists in general office duties as needed or assigned; greets and directs visitors; resolves routine administrative problems and answers inquiries regarding activities and operations; accepts, screens, and routes telephone calls; maintains a log of inquiries.
- Assists the Events team as assigned including, but not limited to, events such as commencement, orientation, and family weekends.
WORKING CONDITIONS/PHYSICAL EFFORT: Work is normally performed in a typical office environment, with long periods of sitting and working at a computer. Must be able to lift 15 pounds. Work requires occasional nights and some weekends, including commencement and special university events.
QUALIFICATIONS:
- Ability to deliver excellent customer service, performing efficiently and courteously in a fast-paced environment.
- Ability to adapt quickly and accurately to changing situations.
- Ability to work cooperatively as part of a team.
- Ability to maintain confidentiality.
- Skilled in working with diverse groups of people, handling all interpersonal situations with tact and diplomacy.
- Skilled in problem-solving and public relations.
- Excellent organizational skills; strong verbal and written communication skills.
- General knowledge of event planning procedures and processes.
- General knowledge of Microsoft Office Suite and event scheduling software; ability to learn new software.
EDUCATION & EXPERIENCE:
- High school diploma or GED required
- 2+ years' experience in direct customer service or an office setting required
- Experience in the events industry preferred
- Experience in higher education environment preferred
WORK SCHEDULE:
- Part-time; non-exempt position
- 9-month position
- Schedule will vary
SALARY STRUCTURE:
Pay Grade 4 ($18.34 to $24.30 per hour)
Organization
Working at University of Richmond
Founded in 1830, the University of Richmond is one of America's premier private universities. The University blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. A nationally ranked liberal arts university, Richmond offers a unique combination of undergraduate and graduate programs through its schools of arts and sciences, business, leadership studies, law, and continuing studies. The 350-acre suburban campus, including a 10-acre lake, is consistently cited by The Princeton Review as one of the most beautiful campuses in the nation.
With approximately 3,000 undergraduate students, Richmond offers 55 majors, 42 minors, and 12 concentrations at the bachelor's level. Graduate students can choose from six master's degrees programs, an MBA program, a juris doctorate, and six dual-degree programs in law. Continuing studies options include programs at the associate, bachelor, and master levels, in addition to numerous non-credit offerings.
Richmond faculty members are outstanding leaders in their fields. Of the 312 full-time faculty at the University, 98 percent hold doctorate or terminal degrees. Richmond has a student-faculty ratio of 9:1, with zero classes taught by teaching assistants. Our faculty members are in the classrooms and the labs, working closely with students to maximize their educational experiences.
U.S. News & World Report ranked Richmond one of the best liberal arts universities in the nation and in the top 35 for undergraduate research. BusinessWeek ranked The Robins School of Business in the top 20 nationally and fourth for academic quality, as well as among the top 15 part-time MBA programs. Kiplinger’s Personal Finance magazine named Richmond in the top 25 for best value among private colleges and universities
As locals like to say, Richmond is "easy to love" because of its rich history, stunning architecture, natural beauty and quality of life. It's been named one of the top cities in which to live and work by numerous national sources, including Forbes magazine. As the capital of Virginia, Richmond is home to the state legislature, a growing number of Fortune 500 companies and industries ranging from finance to agriculture. In fact, Forbes also recently ranked Richmond as the sixth best city to get a job in the U.S. Nearly one million people live in the Greater Richmond region and enjoy an array of cultural opportunities including 35 museums; numerous theatre companies; a symphony, a ballet and an opera; a thriving public forum; three professional, minor-league sports teams; a coliseum for major concerts and sporting events; and much more. Located just 100 miles south of Washington, D.C., Richmond is only 90 minutes from Virginia's beaches and 90 minutes from the spectacular Blue Ridge Mountains.
UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE
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