"Exam Proctor"

Primary Purpose

To proctor written/electronic examinations. Assists with internal (RVU) and external placement tests (other institutions, agencies) and course exams. On-site on Parker campus.

Essential Job Functions

• Supervise students taking exams via Zoom application, according to NBME and RVU Office of Testing guidelines
• Monitor student check-in: ensure a secure exam environment with no forbidden items, check camera angles, etc. per the Honor Code.
• Record and upload Zoom video of exam sessions.
• Follow guidelines for testing and troubleshooting, as laid out in manual provided.
• Monitor NBME e-mail inbox and answer student inquiries.
• Check exam cart and complete set-up checklist.
• Monitor student check-in: ensure that students scan in with ID badge, perform security check for forbidden items.
• Distribute all exam materials in an efficient and secure manner.
• Set up and monitor all testing areas to ensure compliance with Office of Testing rules and to prevent cheating.
• Attend departmental training sessions as scheduled.
• Perform other exam-related duties as assigned.
• Closely monitor all students during exam sessions.
• Report any irregularities to the Office of Testing Director and/or Assistant Director.
• Report any inappropriate or unprofessional behavior (throughout the entire process) to the Office of Testing Director and/or Assistant Director. Fill out Non-Professional Conduct reports as necessary.
• Communicate with Office of Testing Administrative Assistants to establish work schedule. Frequently check for changes.
• Troubleshoot students’ minor technical issues with electronic testing software (ExamSoft or NBME).

Marginal Job Functions

• Ensure the testing area is free of debris and study materials before and after each exam.
• Other duties as assigned to ensure the secure and efficient completion of assigned exams.

Required Knowledge, Skills, and Abilities

• Ability to work with Windows laptop computers and learn new programs/technology.
• Ability to follow through and work independently.
• Ability to work well as part of a team.
• Flexibility with schedule and last minute changes, if necessary.
• Possess strong communication and analytical skills.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks.
• Ability to work flexible hours on short notice.
• Ability to work part-time on as-needed basis.
• Ability to learn, follow, and implement detailed instructions.
• No relationship with current or future students.
• Experience with the Zoom application.
• Previous (exam) proctoring experience helpful.
• Demonstrated commitment to valuing equity, diversity and contributing to an inclusive working and learning environment.

Minimum Qualifications

High School Diploma or G.E.D. equivalent from a regionally accredited institution.

Preferred Qualifications

Associate's Degree or some college from an accredited institution.

Previous experience working in a higher education environment, preferably in student services.