"Exam Support Officer"

Job Summary

As an Exam Support Officer, you will organize exams for the entire TU Delft, support lecturers in creating digital exams, manage exams in applications like ANS, and handle exam processes in SharePoint/Microsoft Teams. You will actively contribute to process improvements and handle peak periods during exam weeks.

Responsibilities

• Organize and ensure the smooth execution of over 3,000 exams.
• Collaborate with departments to support lecturers in creating digital exams.
• Prepare exams for administration in various testing applications such as ANS.
• Manage all digital exams in SharePoint/Microsoft Teams.
• Propose and discuss improvements to exam processes with the process coordinator.
• Provide extra support during peak exam periods, with no leave allowed.

Qualifications and Requirements

• HBO work and thinking level with strong analytical skills.
• Excellent social and communication skills, with initiative and precision in detail-oriented tasks.
• Ability to communicate with diverse groups in an open and service-oriented manner.
• Affinity for working with complex applications.
• Strong organizational skills to maintain overview of tasks.
• Team-oriented with good collaboration abilities.
• Stress-resistant, flexible, and highly responsible.
• Experience supporting students or lecturers is valued, along with affinity for higher education and knowledge of tools like Microsoft Teams and SharePoint.
• Fluent in both Dutch and English; experience with Excel is a plus.

What the Employer Offers

• A 1-year contract with potential for permanence.
• Part-time position of 22-24 hours per week.
• Salary between €3382 and €4484 gross per month based on a full-time week (38 hours), plus 8% holiday allowance and an 8.3% end-of-year bonus.
• Excellent pension scheme via ABP.
• Option to customize an individual employment conditions package.
• Discounts on health insurance packages.
• Flexible working hours.
• 232 leave hours annually (based on 38 hours), with the ability to buy or sell hours via the individual choice budget.
• Opportunities for training and development.
• Partially paid parental leave.
• Focus on health and vitality through various programs.