Fixed-term: 31 July 2028
The Team
The Exam Operations Team sit within the Student Administration section of Education Services, supporting the academic purposes of the University, and provides expert administrative support and advice to the University and Colleges relating to operational delivery of exams and reasonable adjustments for undergraduate and taught postgraduate courses. It also manages the administration of mitigating circumstances and allowances for undergraduate and taught postgraduate students.
About the Role
The role is integral in supporting the delivery of a high quality, efficient and coordinated examination and assessment service that adapts to support the University's commitment to diversification of assessment.
Working closely with the Exam Operations Lead, the role holder will support the delivery of digital exam services to all stakeholders including students, colleges and University departments and faculties. The role holder will be key in the development and delivery of necessary changes and improvements to exams and assessment as assessment methods continue to diversify.
This role will initially focus on supporting the delivery of closed-book digital invigilated exams via a Digital Assessment Platform with extended support of wider exam delivery.
The work involved in this role will be varied, key responsibilities are included in the further particulars document.
Given the role requirements, we invite applications from individuals who:
- Are an experienced administrator and IT literate (with competent skills in Microsoft programmes such as Excel and Word);
- Have excellent interpersonal and communication skills;
- Are highly flexible and pro-active in approach;
- Have strong organisational skills and multi-tasking ability;
- Have experience of Digital Assessment, preferably in a higher education or further education environment;
- Are educated to degree level or equivalent relevant experience.
In return we would offer you:
- Generous annual leave 41 days (including Bank Holidays);
- A wide range of competitive benefits including shopping, travelling, and health and wellbeing amongst others;
- A supportive, inclusive and engaging working environment;
- A clear training and guidance plan, with supportive training being delivered by colleagues within the team;
- Regular check in's (weekly) with your Line Manager and an annual review;
The Exams team is part of the Student Administration Service within Education Services and exceptionally, you may be required to work on other tasks within Education Services if there is a change in priorities.
A hybrid work model is possible at certain times, however, the role requires some days per week in the office (exact days to be negotiated). During peak examination times, the role holder will need to be in the office full-time which also includes some Saturday and Bank Holiday working.
Interviews will be held in person on Wednesday 2 December in the Student Services Centre.
Further information is available via the above 'Apply' button.
When applying please upload your CV and a covering letter outlining your suitability for the role and how you meet the essential criteria set out in the Person Specification in the Further Particulars.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
To apply online for this vacancy and to view further information about the role, please click 'Apply' above.
If you have any queries regarding the application process, please contact [contact details available in the full listing].
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
