We're
committed to a fair and transparent hiring process. For more information about working at Pima Community College, visit the Pima Careers page.

All employees are expected to live and work
within the state of Arizona as a condition of employment. All selected candidates are subject to a successful completion of a background
check.

The data we collect during the application process is used to evaluate your qualifications for the role you're applying
for. All data is handled with strict confidentiality and in accordance with our privacy policy.

Position
Summary

Pima Community College (PCC) is one of the largest community college districts in the country. PCC
employs over 3,000 full-time and part-time employees and serves over 40,000 students per year. At Pima Community College, we believe our
employees are the driving force behind our students' success. Our Employee Service Center (ESC) supports these employees by administering
Payroll, Leaves, Employee Benefits, Wellness Programs, Employee Accommodations, and Employment Processing.

The Employee Service
Center Executive Director provides strategic leadership and operational oversight for core College operations, including employment
processing, payroll, employee benefits, and retirement programs. Serving as the primary authority on regulatory compliance, including IRS,
ADA, FMLA, and HIPAA standards, this role ensures accurate, on-time delivery of employee compensation in a high-performing, service-oriented
department. This role serves as a key partner in advancing the College's mission by leveraging system technology, data-driven analysis, and
institutional policy development to ensure seamless, employee-centered service delivery.

The work schedule for this position is
flexible and may include working evenings and weekends.

Duties & Responsibilities

• Manages and directs all activities of the Employee Service Center (ESC), including Payroll, Benefits, Employee Accommodations and
  Leaves, Employment Processing, and related systems management
• Oversees the end-to-end execution of biweekly payroll processes,
  ensuring accurate compensation, bank transmissions, account reconciliations, and garnishment processing for all employee types (Faculty,
  Staff, Adjunct, Temporary, and Student Work Study)
• Manages all regulatory requirements for payroll and tax administration, including
  the preparation and filing of all required federal, state, and local income taxes
• Directs the comprehensive administration of the
  College's health, dental, vision, disability, life, and wellness programs; leads vendor selection, contracting, and management, regulatory
  compliance (including ACA), and the execution of annual open enrollment while facilitating the employee representative Benefits Working
  Group to ensure alignment with institutional goals and employee needs
• Directs and oversees employment processing and administers
  associated HRIS/ERP systems (e.g., NEOED & Banner SaaS); continuously evaluates system configurations, processes, and workflows to maximize
  operational efficiency, automation, data accuracy, security, and user experience for all personnel actions
• Serves as the College's
  HIPAA Privacy Officer and primary custodian of confidential personnel data; establishes and enforces strict protocols across payroll,
  benefits, and HRIS platforms to ensure system security, regulatory compliance, and proper records retention
• Directs the
  administration and regulatory compliance of employee ADA accommodations and FMLA leave programs, ensuring adherence to legal standards and
  institutional policies
• Manages statutory and voluntary retirement programs (e.g., ASRS, ORP, TSA, 403(b)/457, ROTH), ensuring timely
  contributions, accurate reporting, and full audit readiness
• Establishes unit operational standards, performance indicators, and
  tracking mechanisms; analyzes industry trends and internal workflows to drive continuous improvement and strategic policy
  development
• Supervises, trains, and mentors department staff; oversees hiring, onboarding, performance evaluations, professional
  development, and disciplinary actions
• Develops and administers departmental budgets, approves expenditures, and leads financial
  accounting, reconciliation, and audit responses for assigned operational areas
• Serves as a primary technical advisor to College
  leadership and stakeholders on labor laws and regulatory matters; coordinates comprehensive training for faculty and staff on ESC
  functions
• Collaborates across administrative departments (e.g., HR, Finance, IT, Academic Affairs) to support broader College goals
  and participate in executive, management, and institutional meetings
• Performs all other duties and responsibilities as assigned or
  directed by the supervisor

Job Requirements/Qualifications

• Master's degree
  in Accounting, Finance, Business Administration, Human Resources, or a closely related field and
• Eight years of related experience
  in Benefits Administration and/or Payroll Processes and Regulations
• Six plus years of related experience with supervisory experience
  required

or

• An equivalent combination of certification, education and experience sufficient to successfully
  perform the essential duties of the job such as those listed above

Knowledge, Skills and Abilities

• Expertise in Payroll Processes and Regulations
• Expertise in Benefits Administration
• Expertise in
  spreadsheets, database management, and financial analysis
• Knowledge in Wellness program development and
  implementation
• Knowledge of regulatory compliance laws, principles, and practices
• Knowledge of human resources
  principles/practices, and business strategy alignment
• Knowledge of administrative procedures and practices, i.e., complex benefits
  administration and payroll processing regulations
• Skill in leveraging HR systems for data integrity and operational
  efficiency
• Skill in people leadership and supervision
• Skill in effective communication (both written and oral)
• Skill
  in conducting data-driven analysis to inform decision-making
• Skill in independent decision-making
• Skill in positive,
  productive, and flexible customer service
• Skill in budget/resource management
• Ability to develop and maintain effective and
  positive working relationships
• Ability to apply analytical and critical thinking skills, as well as draw conclusions and prepare
  accurate reports of results

If you require assistance, or a reasonable accommodation for individuals with disabilities, please
do not hesitate to contact Pima Community College Human Resources.

Human Resources Contact Information:

• Phone: (520) 206-4624
• TTY: (520) 206-4530
• Email: hr@pima.edu

Pima
Community College is an Equal Opportunity Employer. We encourage applications from all qualified individuals.

Employer

Pima Community College District (AZ)

Address

4905 East Broadway
Blvd.
Building D, Room 102
Tucson, Arizona, 85709-1180

Phone

(520) 206-4624
(520)206-4500

Website

https://pima.edu/pima-jobs/contact-us.html

We're
committed to a fair and transparent hiring process. For more information about working at Pima Community College, visit the Pima Careers page.

All employees are expected to live and work
within the state of Arizona as a condition of employment. All selected candidates are subject to a successful completion of a background
check.

The data we collect during the application process is used to evaluate your qualifications for the role you're applying
for. All data is handled with strict confidentiality and in accordance with our privacy policy.

Position
Summary

Pima Community College (PCC) is one of the largest community college districts in the country. PCC
employs over 3,000 full-time and part-time employees and serves over 40,000 students per year. At Pima Community College, we believe our
employees are the driving force behind our students' success. Our Employee Service Center (ESC) supports these employees by administering
Payroll, Leaves, Employee Benefits, Wellness Programs, Employee Accommodations, and Employment Processing.

The Employee Service
Center Executive Director provides strategic leadership and operational oversight for core College operations, including employment
processing, payroll, employee benefits, and retirement programs. Serving as the primary authority on regulatory compliance, including IRS,
ADA, FMLA, and HIPAA standards, this role ensures accurate, on-time delivery of employee compensation in a high-performing, service-oriented
department. This role serves as a key partner in advancing the College's mission by leveraging system technology, data-driven analysis, and
institutional policy development to ensure seamless, employee-centered service delivery.

The work schedule for this position is
flexible and may include working evenings and weekends.

Duties & Responsibilities

• Manages and directs all activities of the Employee Service Center (ESC), including Payroll, Benefits, Employee Accommodations and
  Leaves, Employment Processing, and related systems management
• Oversees the end-to-end execution of biweekly payroll processes,
  ensuring accurate compensation, bank transmissions, account reconciliations, and garnishment processing for all employee types (Faculty,
  Staff, Adjunct, Temporary, and Student Work Study)
• Manages all regulatory requirements for payroll and tax administration, including
  the preparation and filing of all required federal, state, and local income taxes
• Directs the comprehensive administration of the
  College's health, dental, vision, disability, life, and wellness programs; leads vendor selection, contracting, and management, regulatory
  compliance (including ACA), and the execution of annual open enrollment while facilitating the employee representative Benefits Working
  Group to ensure alignment with institutional goals and employee needs
• Directs and oversees employment processing and administers
  associated HRIS/ERP systems (e.g., NEOED & Banner SaaS); continuously evaluates system configurations, processes, and workflows to maximize
  operational efficiency, automation, data accuracy, security, and user experience for all personnel actions
• Serves as the College's
  HIPAA Privacy Officer and primary custodian of confidential personnel data; establishes and enforces strict protocols across payroll,
  benefits, and HRIS platforms to ensure system security, regulatory compliance, and proper records retention
• Directs the
  administration and regulatory compliance of employee ADA accommodations and FMLA leave programs, ensuring adherence to legal standards and
  institutional policies
• Manages statutory and voluntary retirement programs (e.g., ASRS, ORP, TSA, 403(b)/457, ROTH), ensuring timely
  contributions, accurate reporting, and full audit readiness
• Establishes unit operational standards, performance indicators, and
  tracking mechanisms; analyzes industry trends and internal workflows to drive continuous improvement and strategic policy
  development
• Supervises, trains, and mentors department staff; oversees hiring, onboarding, performance evaluations, professional
  development, and disciplinary actions
• Develops and administers departmental budgets, approves expenditures, and leads financial
  accounting, reconciliation, and audit responses for assigned operational areas
• Serves as a primary technical advisor to College
  leadership and stakeholders on labor laws and regulatory matters; coordinates comprehensive training for faculty and staff on ESC
  functions
• Collaborates across administrative departments (e.g., HR, Finance, IT, Academic Affairs) to support broader College goals
  and participate in executive, management, and institutional meetings
• Performs all other duties and responsibilities as assigned or
  directed by the supervisor

Job Requirements/Qualifications

• Master's degree
  in Accounting, Finance, Business Administration, Human Resources, or a closely related field and
• Eight years of related experience
  in Benefits Administration and/or Payroll Processes and Regulations
• Six plus years of related experience with supervisory experience
  required

or

• An equivalent combination of certification, education and experience sufficient to successfully
  perform the essential duties of the job such as those listed above

Knowledge, Skills and Abilities

• Expertise in Payroll Processes and Regulations
• Expertise in Benefits Administration
• Expertise in
  spreadsheets, database management, and financial analysis
• Knowledge in Wellness program development and
  implementation
• Knowledge of regulatory compliance laws, principles, and practices
• Knowledge of human resources
  principles/practices, and business strategy alignment
• Knowledge of administrative procedures and practices, i.e., complex benefits
  administration and payroll processing regulations
• Skill in leveraging HR systems for data integrity and operational
  efficiency
• Skill in people leadership and supervision
• Skill in effective communication (both written and oral)
• Skill
  in conducting data-driven analysis to inform decision-making
• Skill in independent decision-making
• Skill in positive,
  productive, and flexible customer service
• Skill in budget/resource management
• Ability to develop and maintain effective and
  positive working relationships
• Ability to apply analytical and critical thinking skills, as well as draw conclusions and prepare
  accurate reports of results

If you require assistance, or a reasonable accommodation for individuals with disabilities, please
do not hesitate to contact Pima Community College Human Resources.

Human Resources Contact Information:

• Phone: (520) 206-4624
• TTY: (520) 206-4530
• Email: hr@pima.edu

Pima
Community College is an Equal Opportunity Employer. We encourage applications from all qualified individuals.

Employer

Pima Community College District (AZ)

Address

4905 East Broadway
Blvd.
Building D, Room 102
Tucson, Arizona, 85709-1180

Phone

(520) 206-4624
(520)206-4500

Website

https://pima.edu/pima-jobs/contact-us.html