Executive Director, Freshmen Recruitment and Community Outreach

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 35,000 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property — for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, YouTube or LinkedIn.

In 2024, the UT System Board of Regents authorized UT System to begin integrating UTSA and UT Health San Antonio into one unified institution, establishing a world-class university that integrates academic, research, and clinical excellence to build a profoundly impactful university of the future. Driven by a vision for growth and impact, this merger will expand capacity to offer robust undergraduate and graduate programs, attract top-tier faculty and staff, develop innovative initiatives, and elevate transdisciplinary research to address the evolving needs of the region.

Posting End Date: Open until filled.

Salary Range: Commensurate with education, experience, and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:

• Resume is required.
• Cover Letter is required.

Job Summary

The Executive Director provides leadership, administrative direction, and oversight of all freshmen recruitment and community outreach initiatives at UTSA in support of university strategic enrollment goals.

This position will be responsible for leading teams of recruiters and staff to support Freshman student recruitment activities as well as building a pipeline with community outreach. This position serves as the primary point of contact for university recruitment and will collaborate across colleges and departments to help establish recruitment priorities, strategies, and initiatives. Additionally, community engagement and outreach remains a priority and should expand under this leadership position.

Core Responsibilities

1. Supervises teams of recruiters and other full-time and part-time staff including all hiring, performance evaluations and disciplinary actions. Must have expertise in managing others to meet enrollment goals.
2. Oversees university recruitment activities and events, program development and management, travel schedules and event coordination to include educational fairs, community events, conferences, and required school/college visits.
3. Utilizes historical and predictive data analytics to monitor and manage KPIs and metrics, ensuring progress toward enrollment objectives.
4. Collaborates with Global Initiatives and the Graduate Recruitment Office for the successful planning and execution of international recruitment initiatives.
5. Collaborates with the Associate Vice Provost for Strategic Enrollment, creates and implements annual recruitment plans and coordinates with colleges and departments on recruitment activities in support of said recruitment plans.
6. Works collaboratively with university leadership, establishes target enrollment goals and strategies that are in line with university goals and initiatives.
7. Collaborates with Enrollment Marketing and Communications to create and implement targeted strategic enrollment marketing and communication strategies for local, statewide, out-of-state, and international recruitment.
8. Develops and manages partnerships/relationships/agreements with K-12 partners and community education organizations in support of enrollment goals and initiatives. Leads community outreach efforts and works collaboratively with those partners to address the needs of our students, community and partners.
9. Directs and manages partnerships/relationships/agreements with third-party vendors of student search, enrollment, and recruiting services in support of enrollment goals and initiatives. Works collaboratively with vendors and on-campus partners to solve complex technical, operational, and process-related challenges.
10. Possesses a thorough understanding and use of CRM and SIS systems to coordinate efforts and strategically manage enrollment funnels.
11. Coordinates university partnership of staff and alumni for national and local college recruitment fairs.
12. Conducts research and benchmarks on specific topics and provides reports and recommendations to leadership to enhance undergraduate recruitment efforts.
13. Develops and administers recruitment budgets, including forecasting, cash operations, planning and monitoring application fee revenue and expenditures.
14. Performs additional duties as assigned.

Required Qualifications

• Bachelor's Degree from an accredited institution.
• 8-10 years of progressively responsible management experience in higher education enrollment management, admissions, recruitment, education partnership or similarly related employment, including 5-7 years of supervisory experience.
• Valid driver's license.
• This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.

Preferred Qualifications

• Master's Degree from an accredited institution.

Knowledge, Skills, and Abilities

• Demonstrated organizational, written, and verbal communication skills. Attention to detail and ability to deliver high quality work. Ability to handle multiple assignments of various durations.
• Demonstrated strong organizational, analytical, problem solving, and customer services skills.
• Exceptional public speaking skills and ability to communicate clearly.
• Ability to work independently in face-paced changing environment.
• Standard office equipment, including, computer and Microsoft Office software.
• Experience working the CRM platforms, like Slate or Salesforce.
• Experience in higher education student recruitment and/or admissions.

Additional Information

• UTSA is a tobacco free campus.
• This is a security sensitive position. Employment is contingent upon a successful background check.
• Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
• Valid driver's license and Motor Vehicle Record (MVR) as applicable.

Working Conditions

• Regular office hours. Occasional travel and work beyond 8-5 may be required.
• Travel required for recruitment events as necessary.

Physical Demands

• Sedentary work; sitting most of the time. Jobs are sedentary, if walking and standing are required, only occasionally.
• Ability to exert up to 10 pounds of force to life, carry, push, pull or otherwise move objects.

This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.