Executive Director of Information Technology Services
Job Details
Exec Dir Info Tech-AscAdm
Job ID: 31280
Description:
Reporting to the Chief Information Officer, the Executive Director of Information Technology Services requires understanding of the CUNY Strategic Plan, the Queens College strategic plan, academic programs and student demographics as well as familiarity with the CUNY and QC technology policies and governance.
Responsibilities include, but are not limited to, the following:
- Strategic Leadership - Develop and execute a comprehensive technology strategy, in consultation with the CIO, and the CIO’s Chief of Staff, for the ITS Strategic Operations Division aligned with Queens College’s mission, strategic goals, academic priorities, and research needs. Oversee the development and administration of the IT budget and resource planning within the Strategic Operations Division.
- Technology Operations - Oversee Information Technology Services (ITS)’s Division of Strategic Operations, including network and cabling infrastructure, data centers, telephony systems, and enterprise applications. Ensure the reliability, scalability, and security of the College’s IT infrastructure. Establish and manage IT policies, governance structures, and service-level agreements that promote operational excellence in collaboration with the IT Cabinet Team.
- Cybersecurity and Compliance - Implement cybersecurity strategy and risk management in alignment with the Queens College CISO to meet or exceed regulatory standards. Ensure business continuity and disaster recovery plans are in place, tested, and updated yearly. Partner with the Queens College CISO to ensure the ITS Strategic Operations Division practices adhere to HIPPA, FERPA, GDPR, NY SHIELD Act, and other applicable regulations.
- Talent and Team Development - Lead, mentor, and grow a high-performing and diverse ITS team. Champion professional development, equity, and a hybrid work culture that supports work-life balance and staff retention
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Equal Employment Opportunity
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian-Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
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