Executive Director of LU Pastoral Counseling and Care

Executive Director of LU Pastoral Counseling and Care - OSD

The Executive Director reports directly to the Vice President of Spiritual Development. Working in accord with university leadership and the Office of Spiritual Development (OSD) management team, the Executive Director oversees OSD programming for Liberty University students.

Reporting directly to the Vice President of Spiritual Development, the Executive Director is responsible for providing leadership and organizational oversight of the Liberty Pastoral Counseling and Care (LPCC) department, ensuring the department is achieving its mission to the university and the Liberty student body. He/she is personally responsible for overseeing the day-to-day operations of the LPCC office, which includes pastoral counseling, residential and online pastoral care (chaplaincy, crisis management, grief support and benevolence guidance, encouragement and prayer), and the MK student care program.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Departmental Executive Leadership and Operational Oversight:

• Provide executive leadership over the LPCC's staff, budget, scholarship processes, and all core administrative functions to ensure operational efficiency and strategic alignment with university goals.
• Manage the Director of MK and Intercultural Student Care and ensure that the MK's are properly oriented into the LU community.
• Collaborate with university leadership (e.g., President, Vice President, Student Advocate, International Student Office) to address and resolve student-related issues.
• Assist Vice President with various other duties and functions as deemed appropriate.

Pastoral Care and Student Support Oversight:

• Oversee all aspects (e.g., development, processes, training, implementation, follow-up) of pastoral counseling and care services for residential and online student populations.
• Oversee chaplaincy including hospital visitations, support for parents in the loss of students, support for students in the loss of parents and other loved ones, and the coordination of memorial services.
• Manage and oversee Incident Reports and Liberty Emergency Services reports for matters requiring immediate attention (e.g., hospitalization, suicidal language, sickness, family emergency, death, assault, spiritual warfare, etc.).
• Manage and oversee the system to communicate with parents when warranted (e.g., physical, social, psychological, spiritual, academic, or discipline related issues), while following FERPA guidelines.
• Oversee benevolence fund as it relates to residential and online students with financial needs.
• Oversee evaluation and revisions of office publications (e.g., manual, website information, brochures, newsletters, etc.).
• Act as liaison to faculty, staff and administration regarding student related situations.
• Attend departmental and official Liberty University meetings as required.
• Remain abreast of existing and emerging technologies, processes, products, services and leading industry performance benchmarks.
• Work effectively as a team member, embracing and fostering LU's mission and the mission of OSD.

SUPERVISORY RESPONSIBILITIES

This position is responsible for professional staff of 5-10 individuals.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• A master's degree with a concentration in higher education, student development, counseling, pastoral studies, biblical studies or a related field
• 3-5 years of mid-level management experience and/or student development related experience in a management capacity is required.
• Strong working knowledge of institutional assessment and educational trends as they relate to higher education, required.
• Well-developed communications skills.