HARRY S TRUMAN COLLEGE
Harry S Truman College, one of the City Colleges of Chicago, is
seeking an experienced and strategic leader to serve as Executive
Director - Student Financial Services.
The Executive Director provides college-wide leadership and
oversight for the administration of federal and state financial aid
programs, institutional and external scholarships, veterans
educational benefits, financial literacy initiatives, and related
student financial services. The position is responsible for
ensuring that all programs, policies, procedures, and operations
are administered accurately, efficiently, and in full compliance
with applicable federal and state regulations and City Colleges of
Chicago (CCC) policies.
As a senior leader within the college's student services operation,
the Executive Director provides vision, strategic direction, and
operational leadership to ensure students and prospective students
receive responsive, accurate, and high-quality financial aid
services. The position partners closely with College and District
leadership, academic departments, student services offices,
faculty, and community organizations to advance student access,
enrollment, retention, financial literacy, and overall student
success.
The Executive Director also leads continuous improvement efforts
within Student Financial Services, establishes appropriate internal
controls, monitors regulatory compliance, develops staff, and
ensures the department maintains a strong culture of
accountability, collaboration, and exceptional customer
service.
ESSENTIAL DUTIES
- Supervises financial aid staff, both union and non-union,
including hiring, training, performance monitoring, disciplinary
action, and development.
Develops, facilitates, implements, and monitors financial aid,
internal and external scholarships, and veteran benefits policies
and procedures in a manner that is compliant with federal and state
regulations and City Colleges of Chicago policies.
Collaborates with student services offices, faculty, and
College and District administration to ensure the financial aid
office’s complete alignment with institutional goals. Participates
in annual planning and budgeting for the financial aid office.
Collaborates with District to ensure academic programs are
appropriately evaluated and submitted for approval for federal
student aid and veteran’s benefits. Advises academic departments on
program eligibility for Title IV financial aid programs.
Develops and oversees financial aid presentations and workshops
for current and prospective students, community-based
organizations, and other CCC partners. Works strategically to build
and strengthen relationships between the college and the community
in order to encourage enrollment and increase retention.
Oversees the processing of institutional and external
scholarships including the coordination of the college scholarship
committee, and review of applicant eligibility.
Develops educational programs representing financial literacy
and support services to provide internal and external stakeholders
the financial capability to achieve educational goals, financial
stability and long-term financial health.
Cultivates mutually supportive relationships with various
leaders in high schools, community-based organizations, and
four-year institutions.
Develops, refines, and executes strategies and processes
pertaining to community outreach for financial literacy/education.
Implements and improves community outreach and professional
education efforts by serving as the central point of contact and
executing outreach initiatives.
QUALIFICATIONS
- Bachelor’s Degree in Business, Finance, Higher Education
Administration or a related field from an accredited college or
university. Master’s degree preferred.
- Ten years of progressively responsible experience in business,
financial aid, financial compliance, and community outreach,
including a minimum of five years of supervisory experience.
- Expert knowledge of state and federal regulations that govern
cash management, financial aid, and military and veteran
educational benefits as well as resources available to ensure
compliance with governmental and institutional standards.
- Proficient knowledge of software used to process financial aid
and veteran benefits, including Common Origination and Disbursement
(COD), National Student Loan Data System (NSLDS), Student Aid
Internet Gateway (SAIG), VA Once, Go Army Portal, FAA Access to
Chicago Public Schools Online, and the E-App.
- Demonstrated experience with internal and external audits,
including responding to findings and developing an improvement plan
and appropriate controls to prevent repeat findings.
- Demonstrated excellent supervisory, administrative,
communication, interpersonal and leadership skills.
- Experience employing varying styles, approaches, skills, and
techniques that reflect an understanding and acceptance of the role
of culture in a diverse, multicultural learning environment and
workplace.
The starting salary for this position is between $92,866.00 -
$95,000.00.
Offered salary will be determined by the applicant's education,
knowledge, skills and abilities, as well as other factors such as
internal equity. Benefits information is found at https://www.ccc.edu/departments/Benefits/
WE OFFER: Excellent health and welfare benefit package and long
term savings and investment programs including 403(b) & 457(b)
Investment Plans and a pension plan with the State University
Retirement System (SURS) Plan. Generous vacation, holiday, personal
and sick days, and tuition reimbursement.
Chicago residency is required for all full-time employees within
6 months of hire.
We are an equal opportunity and affirmative action
employer.
Thank you for your interest in City Colleges!
TBD
