Job Summary

The Executive Liaison provides critical support to both the Chief Operating Officer (COO) and the office of the Vice President and Chief Human Resources Officer (CHRO), acting on behalf of the executives; this includes managing budgets for administrative accounts, drafting, prioritizing, and handling complex communications including briefings, and researching and handling special projects, such as working with the Board of Trustees, university leadership, and others interacting with the executive offices. Operating with a high degree of professionalism, discretion, and independent judgment, the Executive Liaison acts as a primary point of contact between the COO/CHRO offices and internal and external stakeholders.

Department-Specific Responsibilities

• Provides executive level support and coordination of activities in the offices of the COO and the CHRO
• Supports special projects and cross-functional initiatives by conducting research, analyzing and compiling information, and coordinating input from multiple sources on behalf of the COO and CHRO
• Drafts, edits, prioritizes, and handles complex communications, reports, presentations, and other materials requiring a high level of accuracy, judgment, and attention to detail for internal and external recipients
• Manages multiple individual and department calendars and resolves schedule conflicts in a timely manner, all within a dynamic, fast-paced, and frequently shifting environment
• Coordinates and tracks follow-up actions, deadlines, and deliverables across COO and CHRO priorities to ensure timely execution of decisions and initiatives
• Researches and handles special projects which may include working with the Board of Trustees office, executive offices, and other stakeholder groups
• Acts as moderator for cross-functional work groups and communication tools (e.g. Microsoft Teams groups, SharePoint sites, Slack or messaging instances, listservs, etc.)
• Handles other administrative and support-related duties as assigned

General Responsibilities

• Exercises diplomacy, tact, and judgment in interacting with a wide range of constituents both internal and external to the university
• Demonstrate appropriate discretion and judgment to ensure applicable private/proprietary university information, data, transactions, and correspondence maintain confidentiality
• Manages dynamic and complex calendars, which requires a deep understanding of area's key priorities to ensure Executives are spending time in the most effective and impactful way. Ensures conflicting meetings are resolved in a timely way
• Handles matters of significance on behalf of the Executives
• Drafts, prioritizes, and handles more complex communications including briefings
• Researches and handles special projects which may include working with the Board of Trustees
• Coordinates workflows and time management

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree

WORK EXPERIENCE

Required

• 3 years of providing support, handling multiple priorities to a high-level executive

Preferred

• 5 years of providing executive-level support
• Experience preparing high-quality briefing materials, presentations, and executive communications

SKILLS

Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Attention to detail with the ability to meet tight deadlines
• Ability to maintain and work with highly confidential information

Preferred

• Demonstrated success managing complex projects, events, or initiatives with multiple dependencies
• Advanced skills in Microsoft Office (especially Outlook, PowerPoint, and Teams) and collaboration platforms
• Ability to anticipate needs
• Ability to manage competing priorities
• Ability to handle sensitive and confidential information
• Ability to support executive decision-making in a large, complex public university environment

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Occasional travel to Bloomington, Indiana, and other university campuses for executive support, meetings, and events.

Additional Information

For best consideration, please apply by July 10, 2026.