JOB DESCRIPTION

• To guide and assist a group of students and be the designated point of contact for them in all aspects of their studies and other related areas in JCU Singapore both administrative and non-administrative matters.
• Work closely with internal departments (Eg: Finance , Purchasing, Learning Centre, Admissions etc) that have an impact on the students life during his/her course of studies.
• Ensure short turnaround time on required coordination for seamless delivery. 
• Liaise with external agencies as required. 
• Receive and process student payments.

EDUCATIONAL QUALIFICATIONS & RELEVANT EXPERIENCES

• A basic degree or diploma with at least two (2) years sales & customer services related working experience.
• Proven sales / customer services track record
• Good organisational, problem solving and administrative skills, including the ability to manage multiple tasks and competing priorities and meet deadlines
• High level of accuracy / eye for details
• Ability to develop and maintain effective working relationships and work productively as part of a team
• Demonstrated ability to be flexible, responsive and work in a changing environment and maintain a positive and professional approach to work

Remuneration and conditions: The positions command an appropriate remuneration package commensurate with qualifications and experience. All employment salary arrangements are offered in SGD. Candidates must consider the lower tax structure in Singapore and the organizational practice of Annual-Wage-Supplement equal to a month’s salary at the end of the calendar year (as eligible) subject to JCU board’s decision.

Closing Date : 20 February 2026

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Advertised: 20 Jan 2026 Singapore Standard Time

Applications close: 20 Feb 2026 Singapore Standard Time

JOB DESCRIPTION

• To guide and assist a group of students and be the designated point of contact for them in all aspects of their studies and other related areas in JCU Singapore both administrative and non-administrative matters.
• Work closely with internal departments (Eg: Finance , Purchasing, Learning Centre, Admissions etc) that have an impact on the students life during his/her course of studies.
• Ensure short turnaround time on required coordination for seamless delivery. 
• Liaise with external agencies as required. 
• Receive and process student payments.

EDUCATIONAL QUALIFICATIONS & RELEVANT EXPERIENCES

• A basic degree or diploma with at least two (2) years sales & customer services related working experience.
• Proven sales / customer services track record
• Good organisational, problem solving and administrative skills, including the ability to manage multiple tasks and competing priorities and meet deadlines
• High level of accuracy / eye for details
• Ability to develop and maintain effective working relationships and work productively as part of a team
• Demonstrated ability to be flexible, responsive and work in a changing environment and maintain a positive and professional approach to work

Remuneration and conditions: The positions command an appropriate remuneration package commensurate with qualifications and experience. All employment salary arrangements are offered in SGD. Candidates must consider the lower tax structure in Singapore and the organizational practice of Annual-Wage-Supplement equal to a month’s salary at the end of the calendar year (as eligible) subject to JCU board’s decision.

Closing Date : 20 February 2026

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

Advertised: 20 Jan 2026 Singapore Standard Time

Applications close: 20 Feb 2026 Singapore Standard Time