"Extension Education and Community Outreach Manager"

Extension Education and Community Outreach Manager

Company: North Carolina State University

Job Location: Raleigh, NC

Category: International Programs and Services

Type: Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Essential Job Duties: The Extension Education and Community Outreach Manager at the NC Japan Center is responsible for overseeing and enhancing the Center's educational and cultural outreach initiatives. This role involves managing the non-credit Japanese language program, which includes supervising instructors, handling associated administrative tasks and coordinating outreach events to promote Japanese culture within the community. This role also includes responding to general inquiries by phone and email.

Key Responsibilities:

• Japanese Language Program Management:
  • Schedule and organize non-credit Japanese language classes for each fall, spring, and summer term.
  • Recruit, hire, supervise, and retain qualified instructors, ensuring high-quality and engaging instruction and performance.
  • Develop and finalize class schedules in a timely manner each term in collaboration with instructors.
  • Manage all aspects of student registration, including the e-Store registration system, coordinating with the e-Store team to open and close registrations as per published timelines.
  • Promote Japanese language classes through various channels to achieve target enrollment numbers, as set through consensus between the Extension Education and Community Outreach Manager and the Center's Director.
• Cultural Event Coordination:
  • Plan, coordinate, and execute a minimum of two major cultural events annually (e.g., Otsukimi-kai, Hina Matsuri).
  • Organize additional ad hoc cultural events, workshops, or lectures, as time and opportunities permit between class registration periods.
  • Collaborate with community partners, volunteers, and stakeholders to enhance event offerings and participation.
• Administrative Support:
  • Assist the Director with daily operations of the NC Japan Center, including tasks such as mailing, ordering supplies, and coordinating maintenance requests.
  • Manage the processing of deposits for donations, corporate membership fees, and other funds received by the Center.
  • Maintain accurate records of all financial activities and provide reports to the Director upon request.
• Community Engagement:
  • Develop and maintain relationships with local organizations, educational institutions, and community members to foster collaboration and support for the Center's programs.
  • Represent the NC Japan Center at community events, meetings, and other outreach activities to promote its mission and programs as needed.

Other Work/Responsibilities:

• Adapt to changing circumstances and perform additional tasks as needed to support the Center's mission and goals.
• Manage and serve as resource contact for Japan Center's library of books, videos, and other media.
• Assist with workshops and cultural events.

Minimum Experience/Education: Bachelor's degree in Education, Asian Studies, International Relations, or a related field

Required Qualifications:

• Proficiency in Japanese language and a strong understanding of Japanese culture.
• Experience in program management, event coordination, or educational administration.
• Excellent organizational, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a multicultural environment.
• Proficiency in Microsoft Office Suite and familiarity with online registration systems.

Preferred Qualifications: Experience/education and required skills as above, as well as involvement in the local Japanese community, work experience in a university setting, with some accounting and bookkeeping experience.

Required License or Certification: N/A