To be considered, please submit a resume and a cover letter as a single document. In your cover letter, briefly describe your interest in the role and how your experience aligns with the position. As a Facilities Assistant II with the Ross School of Business, you will help execute the daily maintenance of the Ross complex. You will work with the Maintenance Supervisor and other partners to keep our facilities safe, welcoming and a conducive environment for students, staff, faculty and the Ross…
community as a whole. You will provide assistance in the daily functioning and upkeep of the Ross School buildings, including basic maintenance, cleaning and event support. You will respond to facilities-related questions and inquiries, including addressing security and emergency issues. The Ross School of Business complex includes classrooms, events spaces, kitchens, a hotel and conference center, fitness center and multiple leased locations. You will respond to requests that ensure our facilities are well-maintained, operational and compliant with safety regulations. You are expected to lead with a hospitality focus and contribute to an inclusive, respectful and service-oriented work environment. Ross School of Business operates 7 days a week, usually 7:00AM-10:00PM. Work schedule will include one weekend day and non-traditional hours. This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment. For additional details about the position, please review the full job description . If you have questions, contact RossHRRecruiting@umich.edu. Maintenance and Safety (50%) Support the upkeep of Ross facilities through minor repairs, painting, equipment assembly, and hanging displays. Help with office moves, including relocating and setting up furniture. Maintain clean, safe interior and exterior spaces. Manage repair tickets and coordinate with campus and external partners to complete work. Perform minor repairs in kitchens, rental properties, and hotel spaces. Use specialty equipment, including ladders, lifts, and power washers. Preventive Maintenance (25%) Conduct routine interior and exterior inspections to identify and address maintenance needs and safety hazards. Perform routine maintenance on kitchen equipment. Customer Service and Collaboration (15%) Respond to customer requests promptly in person, by phone, email, and online. Clarify task requirements with Ross Operations colleagues. Document customer requests, interactions, and outcomes. Build relationships with internal and external partners. Other Operations Support (10%) Help with event setup and building opening and closing activities. High school diploma or equivalent. Minimum one year of customer service experience. Minimum one year working in a team environment. Minimum one year working in a maintenance related role. Be available to work nights and weekends. Salary Information: The salary offer range for this position is $42,000 to $49,400. Salary offers are determined based on several factors, including a candidate's experience, skills, and qualifications, along with internal equity considerations. It is not common for new hires to be offered the top of the range. Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.