Facilities Customer Service Center Coordinator III

Position Details

Position Title: Facilities Customer Service Center Coordinator III

Position Purpose: The Facilities Customer Service Center Coordinator III serves an important customer service role for Facilities as the position interacts with students, staff, faculty, parents, the public, vendors, and contractors. Typically, this position is the first point of contact for inquiries related to Facilities services and the processing of service requests using our computerized maintenance management system, Planon.

Required Qualifications

• High School plus 1-2 year(s) of experience or equivalent combination of education and experience
• Minimum two years of experience in an office environment.
• Strong proficiency in computerized maintenance management systems (CMMS)

Key Accountabilities

Customer Service (80%)

Access Control/Key Distribution (10%)