Job Summary

The University Guest House & Conference Center is seeking a skilled Facilities/Maintenance Technician III to join our Facilities team. As the hotel and conference center on the University of Utah campus, we are committed to providing exceptional guest experiences through safe, reliable, and well-maintained facilities.

This senior-level maintenance position serves as an experienced maintenance professional responsible for independently diagnosing, repairing, maintaining, and improving building systems, guest rooms, public spaces, conference facilities, and related equipment throughout spaces managed by the University Guest House & Conference Center. The Facilities/Maintenance Technician III performs preventative maintenance and troubleshooting in multiple trade areas including HVAC, plumbing, electrical, carpentry, painting, and general building maintenance.

The successful candidate must be able to prioritize changing operational needs in a hospitality environment, respond quickly to guest-impacting maintenance issues, and consistently deliver high-quality workmanship with minimal supervision. This position is expected to perform complex maintenance and troubleshooting tasks independently and serves as a technical resource for maintenance helpers and other support personnel when assigned. The position regularly collaborates with other maintenance team members, contractors, and department staff to ensure facilities remain safe, functional, and guest-ready.

In addition to working in a unique hospitality environment, employees enjoy the benefits of University of Utah employment, including generous retirement contributions, affordable health insurance options, paid holidays, vacation and sick leave accruals, tuition reduction opportunities for employees and eligible family members, paid parental leave, and a free UTA transit pass. For more information about University benefits, please visit https://www.hr.utah.edu/benefits/.

Flexibility is essential. Work schedules may vary based on hotel occupancy, conference activity, special events, and departmental needs, including evenings, weekends, and holidays as required.

Responsibilities

Key Responsibilities

1. Independently diagnose, troubleshoot, repair, and maintain building systems, guest rooms, conference facilities, and public spaces throughout spaces managed by the University Guest House & Conference Center.
2. Perform preventative maintenance on HVAC equipment, plumbing fixtures, electrical systems, doors, locks, lighting, appliances, and general building systems.
3. Respond promptly to maintenance requests and operational issues while minimizing disruptions to guests, events, and daily operations.
4. Inspect facilities, equipment, and building systems to identify maintenance needs and recommend corrective actions.
5. Perform repairs involving plumbing, electrical, carpentry, drywall, painting, flooring, and general building maintenance.
6. Follow all departmental safety policies, procedures, and regulatory requirements while maintaining a safe work environment.
7. Complete routine safety inspections and identify potential hazards requiring corrective action.
8. Coordinate with vendors and contractors performing specialized maintenance and repair services.
9. Maintain accurate records of repairs completed, materials used, preventive maintenance activities, and assigned projects.
10. Complete assigned maintenance tasks efficiently while maintaining excellent customer service and communication with guests and team members.
11. Maintain maintenance shops, storage areas, tools, equipment, and shared workspaces in a clean, organized, and safe condition.
12. Transport supplies, materials, and equipment as needed and safely operate department vehicles and maintenance equipment.
13. Provide technical guidance and instruction to maintenance helpers or other support personnel assisting with assigned projects.
14. Perform other facility maintenance duties as assigned.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Facilities / Maintenance Technician, III: Requires 3+ years of related experience.

Preferences

• Three or more years of experience in hotel, hospitality, commercial, healthcare, higher education, or institutional facilities maintenance.
• Experience troubleshooting and repairing HVAC equipment and building mechanical systems.
• Experience maintaining hotel guest rooms, public spaces, and conference facilities.
• Knowledge of property management systems and technology used in hospitality operations.
• Technical training, certification, or coursework in HVAC, electrical, plumbing, building maintenance, or a related trade.
• Ability to read blueprints, schematics, wiring diagrams, and technical manuals.
• Experience coordinating vendor and contractor work.
• Demonstrated ability to work independently, prioritize multiple assignments, and adapt to changing operational needs.
• Possession of a valid Utah driver's license with a good driving record, or the ability to obtain one within a specified timeframe.
• Strong customer service, communication, and problem-solving skills.