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Department: 445030 - Building Maintenance & Operations
Location: Raleigh, NC
Essential Job Duties:
Are you an experienced HVAC professional who enjoys leading teams, solving complex technical challenges, and making a visible impact on facility operations? We are seeking a Facilities Maintenance Technician (FMT) - Lead Technician to serve as a key member of our Building Maintenance & Operations team.
In this role, you will blend hands-on technical expertise with leadership responsibilities, serving as the shop's secondary supervisor and trusted technical resource. You will help oversee daily operations, support project management efforts, assist with hiring and personnel development, coordinate material procurement, and represent the shop in meetings and planning activities.
As the Lead Technician, you will also serve as the primary HVAC Technician, maintaining and repairing critical building systems in a complex commercial, industrial, or university environment. This position is ideal for a highly skilled trades professional with advanced knowledge of HVAC/R systems, building automation controls, electrical systems, plumbing/pipefitting, and general facility maintenance. The successful candidate will embrace evolving technologies, lead the adoption of new systems and processes, and mentor team members through training and cross-functional skill development.
If you are a collaborative leader who thrives in a dynamic environment and is passionate about operational excellence, we encourage you to apply and join a team dedicated to maintaining safe, reliable, and efficient facilities.
Key responsibilities and duties include but are not limited to:
- Coordinate work assignments, monitor priorities, and help ensure efficient workflow and service delivery.
- Participate in departmental meetings and contribute to operational planning and decision-making.
- Support project planning, scheduling, and execution to ensure timely completion of maintenance and improvement initiatives.
- Coordinate the procurement of materials, equipment, and supplies necessary for shop operations.
- Provide technical guidance, mentorship, and cross-training to maintenance staff.
- Inspect, maintain, troubleshoot, repair, and install HVAC/R equipment and associated systems.
- Diagnose system failures and implement effective corrective actions to minimize downtime.
- Ensure systems operate efficiently, reliably, and in compliance with applicable safety standards and regulations.
- Apply advanced trade skills in HVAC/R, electrical, plumbing/pipefitting, controls, and general building maintenance.
- Utilize diagnostic tools, testing equipment, and software to identify and resolve complex building system issues.
- Lead efforts to integrate new technologies into maintenance operations and train staff on their use.
- Maintain accurate records related to inspections, repairs, maintenance activities, and projects.
- Ensure compliance with applicable codes, regulations, safety procedures, and university standards.
- Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.
- Perform tasks requiring standing for extended periods, working in confined spaces, and utilizing various tools. Safely climb and work from different types of ladders to access elevated or below-grade areas (such as roofs, above-ceiling spaces, and utility pits). Be exposed to and work in areas where insects or small animals are occasionally present. All essential tasks must be performed with or without reasonable accommodations.
- Lift, carry, and maneuver materials weighing 60-90 pounds, with or without reasonable accommodations.
Other Work/Responsibilities:
- Must participate in quarterly on-call program, carrying a on-call work cell phone for one week at a time.
- Must be able to work overtime and/or alternate shifts when necessary for emergencies and unforeseen circumstances.
- This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule. This position may assist with snow and ice removal under the direction of a supervisor.
- Serve as the shop's backup supervisor and assist with the daily management of maintenance operations.
- Assist with recruitment activities, onboarding, and employee development efforts
Minimum Experience/Education:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work. Some positions may require special licenses or certification(s).
Optional Guidelines: Experience in the trade(s) areas related to the area of assignment may be substituted on a year-for-year basis.
Required Qualifications:
Must have:
- Multi-trade experience with a concentration in HVAC, electrical, steam, plumbing, and controls
- Knowledge of local, state and national codes pertaining to the trades assigned
- Technical training in HVAC trade
- Computer literacy, including the ability to use hand-held electronic devices in the field
- Verbally communicate effectively with supervisors and the general public
- Understand verbal and written instructions, and other communications regarding work assignments
- Lift up to 60 pounds, with or without reasonable accommodations.
- Safely work on ladders (including extension ladders) and lifts
- Safely work in confined spaces
- Complete other work/responsibilities as assigned by supervisor
Preferred Qualifications:
- Experience with a concentration in HVAC, electrical, steam, or plumbing.
- Experience in the operation, troubleshooting, and repair of building automation systems and controls.
- Experience working in a commercial or university setting.
- Universal CFC certificate
Required license or certification:
- Valid driver's license required.
- A valid NC Driver's License or the ability to obtain one within 60 days of employment.
Position Number: 00044157
AA/EEO Statement:
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact [contact details available in the full listing] to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at [contact details available in the full listing] or [contact details available in the full listing].
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
