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Facilities Support Operative

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University of Oxford

Oxford, OX1 3PJ

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Facilities Support Operative

Support Staff

2026-07-13

Location

Oxford, OX1 3PJ

University of Oxford

Type

Full-time

Required Qualifications

Full valid UK driving licence
Manual handling / physical fitness
Basic IT skills (Outlook, Excel)
Health & safety awareness
Customer service skills
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Facilities Support Operative

The role

The department is seeking to appoint a Facilities Support Operative. This is a new role within the Facilities Management and Stores team, reporting to the Assistant Facilities Manager.

The work is varied — setting up rooms, driving packages for the stores team across the city, litter picking — and no two days are quite the same. As the day-to-day janitor and porter you will help keep the department's buildings safe, clean and well-presented — covering everything from porterage and post to setting up rooms, carrying out routine maintenance checks, and supporting fire drills. As a stores driver you will plan and carry out deliveries between departmental sites, maintaining vehicle records and loading safely. You will also provide ad hoc reception cover, meeting and greeting visitors, managing room bookings and parking permits, and operating the access control system.

The Department occupies around 20 buildings within the city and surrounding areas, and this role will be required to work across all of them. You will be based at the Thom Building on Parks Road. This role requires a significant amount of time on your feet and a positive, can-do attitude. A friendly and approachable manner is essential, as is the flexibility to support colleagues and building users wherever needed.

What we are looking for

You must hold a full, valid UK driving licence and be physically able to undertake repeated manual handling duties in accordance with health and safety requirements. You will need basic IT skills (including Outlook and Excel), a strong regard for health and safety, and the ability to work independently and unsupervised. A professional, dependable approach and good customer service skills are essential. Experience of driving in busy urban environments, previous experience in a similar facilities or porterage role, and a willingness to join the call-out rota are all desirable.

About the team

The Facilities team consists of a General Facilities Manager, an Assistant Facilities Manager, an Administrator, an Administration Assistant/Receptionist (PM), a Receptionist (AM) and a janitor/porter. The team is based in the Thom Building and operates across all departmental buildings.

Why Choose Us

As an employer, we genuinely care about our employees' well-being, and this is reflected in the range of benefits we provide, including:

  • Excellent Contributory Pension Scheme: We help you plan for your future.
  • Generous Annual Leave: 38 days of annual leave.
  • Comprehensive Childcare Services: We support your family needs.
  • Family Leave Schemes: Ensuring work-life balance.
  • Cycle Loan Scheme: Promoting eco-friendly transportation.
  • Membership to Various Social and Sports Clubs: Be part of vibrant communities.
  • Discounted Bus Travel and Season Ticket Travel Loans: Making your commute more affordable.
  • Opportunities to contribute to sustainability initiatives and community-building efforts.
  • Support for continued, life-long learning and career development.

The University also hosts a multitude of social groups and sports clubs for those seeking more than just a great place to work.

Application Process

You will be required to upload a cover letter/supporting statement which details how you meet each of the selection criteria, a CV and the details of three referees as part of your online application.

The closing date for applications is the 13th July 2026 at 12:00 noon. Interviews will take place the week commencing the 20th July 2026.

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Frequently Asked Questions

🛠️What are the main duties of the Facilities Support Operative role?

The Facilities Support Operative handles room setups, package deliveries across Oxford, litter picking, routine maintenance, post/porterage, ad-hoc reception cover, room bookings, parking permits and access control. The role requires working across ~20 university buildings.

🎓What qualifications and experience are required?

You must hold a full valid UK driving licence, be physically fit for repeated manual handling, and have basic IT skills (Outlook & Excel). Previous facilities/porterage experience and urban driving experience are desirable.

📅Is this a full-time permanent position?

Yes, this is a new full-time permanent role within the Facilities Management and Stores team at the University of Oxford, based primarily at the Thom Building on Parks Road.

💼What benefits does the University of Oxford offer?

Staff receive an excellent contributory pension, 38 days annual leave, comprehensive childcare, family leave schemes, cycle loan, sports & social clubs, discounted bus travel and strong support for professional development. See employer branding in higher education.

📝How do I apply for this Facilities Support Operative job?

Upload a cover letter addressing the selection criteria, your CV and details of three referees via the online application portal before the 13 July 2026 deadline. Interviews are scheduled for the week commencing 20 July 2026.
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