Facility Maintenance Technician-Building Trades

Primary Purpose of the Organization

The Division of Facilities Management functions are to design, construct, maintain and operate the physical facilities of the University. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is centered upon providing a superior level of customer service.

Primary Purpose of the Position

The Primary purpose of the Facility Maintenance Building Trades Team Leader is to provide assistance to the Facility Maintenance Supervisor (FMS) on all matters concerning the operational aspects of the Residence Hall Building Trades unit. The Facility Maintenance Technician-J Building Trades Team Leader is to perform a variety of semi-skilled and skilled manual tasks in the areas of carpentry, small appliance repair, and general maintenance.

Minimum Education and Experience Requirements

• Graduation from high school or equivalent. Experience in the trade(s) areas related to the position's role may be substituted on a year-for-year basis.
• A valid driver's license. Must have and maintain an acceptable driving record, preferably five or more years of driving experience with no more than one minor at fault accident or violation in the past three years.

Knowledge skills and abilities

• Customer Service- Recognizes potential problems in service and addresses and resolves promptly and respectfully. Ability to insist on providing high quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer's needs, questions, and concerns in an accurate, effective, and timely manner.
• Knowledge-Technical- Advises staff of specialized grounds maintenance techniques and processes for use in unusual situations or problems. General knowledge of established grounds procedures and techniques, and special applications required in assigned areas. Ability to follow a daily work schedule and observe performance of a small work group and react to situations requiring minor adjustments to routine.
• Dependability/Attendance- Ability to demonstrate dependability, which requires daily attendance. Ability to report to work daily, for a full shift, at an appropriate time. Ability to submit leave request at least 5 days in advanced as much as possible.
• Communication- Conveys information clearly, confidently, and with proper tone. Facilitates open communication. Uses discretion and demonstrates sensitivity to confidentiality concerns. Listens effectively and provides appropriate feedback. Should check and respond to emails daily. Ability to develop and deliver written information to individuals or groups to ensure that they understand the message
• Planning/Organizing- Ability to plan the daily work schedule of the staff by prioritizing the needs of the organization and implementing procedures to ensure that the tasks are completed effectively and efficiently.
• Change Management: Ability to plan and implement change initiatives. Ability to support Innovation and creativity by encouraging staff to accept and resolve challenges. Ability to remain flexible to meet constantly changing and sometimes opposing demands
• Leading Work Teams: Ability to establish expectations and clear direction to meet goals and Objectives of on-going work for a group of employees. Ability to motivate and engage employees through effective communication.

Preferred Qualifications

• Three to Five years of experience in building trades.
• Supervisor experience.