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Fellowships and Operations Manager

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Harvard University

Cambridge

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Fellowships and Operations Manager

Manager

August 7, 2026

Location

Cambridge, MA

Harvard University

Type

Full-time

Required Qualifications

BA/BS + 5 years experience
Salesforce & Marketing Cloud
Strong organizational skills
Excellent communication
Microsoft Office & Google Workspace
In-person 4 days/week

Research Areas

International Security
Science Policy
Diplomacy
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Fellowships and Operations Manager

Job Summary:

The Belfer Center for Science and International Affairs is the hub of Harvard Kennedy School's research, teaching, and training in international security and diplomacy, environmental and resource issues, and science and technology policy. The Fellowships and Operations Manager plays a key role in supporting the Belfer Center’s fellowship portfolio at Harvard Kennedy School. As a member of the Operations team and reporting to the Director for Operations, the Manager helps build a vibrant fellows community that promotes dialogue, knowledge sharing, and networking among scholars and practitioners in science and international affairs.

The position requires you to work in-person on campus for a minimum of four days per week during the academic year.

Fellowship Management:

  • Under the guidance of the Director of Operations, oversee the full fellowship lifecycle: including application, selection, and onboarding, collaborating closely with Human Resources, the Office of Research Administration, and the Salesforce team to support all Center fellows.
  • Lead end-to-end fellowship operations, including orientation, onboarding/off boarding manuals, HR workflows for nominations and processing in Salesforce, and staff training on fellowship policies and procedures.
  • Maintain and analyze Salesforce data on fellows to produce engagement reports, inform policy recommendations, and support continuous improvement of the fellowship cycle.
  • Manage nomination paperwork and onboarding logistics for the Center Director’s fellows, serve as their main point of contact, and support their administrative needs and visits to the Belfer Center throughout the academic year.
  • Develop, coordinate, and support programming and research outputs for Director’s Fellows and Senior Fellows, including study groups, conferences, seminars, and related activities.
  • Design and execute marketing campaigns, including email outreach, social media, web content, and info sessions to raise awareness of Belfer Center fellowship opportunities and attract a diverse pool of applicants.
  • Strengthen the Belfer fellows’ community by organizing alumni engagement, developing a Belfer Alumni network, and partnering with Communications to create internal and external fellowship-related content.
  • In conjunction with the Operations and Administration Manager, support the application and selection process for student fellowship cohorts at the Center.
  • In partnership with the Operations and Administration Manager, manage and coordinate student programming with the Director’s Fellows at the Belfer Center.

Operations Management:

  • Contribute to the Operations team's routine outputs and strategic goals.
  • Facilitate training and hiring of student workers and additional financial work related to internal Harvard payment systems such as Buy2Pay and Concur.
  • Reconcile payments and bookings for travel using Buy2Pay.

Stewardship:

  • Ad-hoc research related to prospective donor vetting using iwave, risk assessment and vetting for fellows.
  • Lead the design and preparation of stewardship materials, proposals, and giving reports.

Qualifications

Basic Qualifications:

  • BA/BS and at least 5 years of related professional experience.
  • A complete application must include a cover letter.

Additional Qualifications and Skills:

  • Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously.
  • Excellent communication skills, both written and verbal.
  • Collaborative and team-oriented mindset, with the ability to work effectively with cross-functional teams.
  • A proactive attitude, creative problem-solving skills, and the ability to adapt to changing priorities.
  • Familiarity with Salesforce, Marketing Cloud, iwave and CMS platforms.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
  • Knowledge or interest in science, international affairs, and policy issues is desirable.
  • Bachelor's degree in a relevant field (such as Political Science, International Relations, or a related discipline) preferred.

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Frequently Asked Questions

🎓What qualifications are needed for the Fellowships and Operations Manager role?

A BA/BS degree plus at least 5 years of related professional experience is required. Preferred qualifications include strong organizational skills, familiarity with Salesforce, Marketing Cloud, and iWave, plus proficiency in Microsoft Office and Google Workspace. A background in international affairs or policy is desirable. A complete application must include a cover letter.

📋What are the main responsibilities of the Fellowships and Operations Manager?

Key duties include managing the full fellowship lifecycle (applications, selection, onboarding), leading operations in Salesforce, organizing programming for Director’s Fellows, and supporting alumni engagement. The role also involves operations tasks such as student worker hiring, payment reconciliation via Buy2Pay, and donor stewardship using iWave.

🏫Is this position fully remote or on-campus?

The role requires in-person work on campus for a minimum of four days per week during the academic year at the Belfer Center, Harvard Kennedy School in Cambridge, MA.

📝How do I apply for the Fellowships and Operations Manager position?

Submit a complete application including a cover letter through the official Harvard Kennedy School job portal. Ensure your materials highlight experience with fellowship management, Salesforce, and operations in higher education or similar environments.

🌟What career benefits come with this Harvard Kennedy School role?

This position offers the opportunity to work at a leading international affairs research center, build a vibrant fellows community, and develop expertise in fellowship operations and stewardship. It provides strong exposure to Harvard’s academic and policy networks and cross-functional collaboration with HR, research administration, and communications teams.
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