Finance Assistant – Recovery Team

Sheffield Hallam University - Finance and Procurement

Placed On: 22nd December 2025
Closes: 7th January 2026
Job Ref: 116147

Fixed term for 8 months

Part time: Tuesday – Friday 7.24 hours per day 29.6 hours in total or
Monday – Friday 5 hours per day 25 hours in total

The Role

As a Finance Assistant in the Recovery Team, you will be receipting income onto our finance system, responding to queries from our students and customers, via email and phone, and providing specialist support whilst ensuring payment is received in a timely manner. Should payment not be received you will be carrying out debt recovery activities in line with our policies and procedures.

You need to have a keen eye for detail and have a proactive approach to problem solving and capable of managing your own workload.

The above tasks will involve liaising with many colleagues outside of Finance and Procurement e.g. Admissions, Registry services, external debt collection agencies so you need to demonstrate excellent communication and interpersonal skills whilst providing a high standard of customer service.

Finance and Procurement Directorate - Sales Ledger Team

The University's Finance and Procurement Directorate is responsible for the delivery of professional financial and accounting advice and decision support services, both to university staff and external stakeholders. It also ensures compliance with statutory and regulatory financial requirements.

In Sales Ledger we are responsible for ensuring all the funds due to the University are collected and accounted for correctly, and that debt owed to the University is converted to cash in a timely manner.

The team has 19 members of staff and is a proactive and friendly team where we support one another as the role is very demanding.