Run loan origination and disbursement extract processes in Banner and prepare files for transmission to the U.S. Department of Education (COD) and ELMOne.

Import and post COD response files, ELMOne certification files, and disbursement rosters, resolving discrepancies as needed.

Manage federally required loan disclosure notices to ensure adherence to all compliance standards.

Maintain a working knowledge of federal and state financial aid regulations and university policies.

Verification and Aid Packaging

Review and complete federal verification cases, ensuring accuracy and compliance with federal regulations.

Package financial aid for transfer students accepted for the spring semester.

Exercise careful attention to detail and accountability when reviewing documentation and updating student records.

Professional Judgment and Student Advocacy

Evaluate and apply Professional Judgment for students with special circumstances in accordance with federal guidelines.

Ensure the equitable delivery of financial aid based on students' individual financial situations.

Clearly communicate decisions and next steps to students and families.

Counseling and Customer Service

Provide individualized financial aid counseling to students and families, including guidance on loan programs and verification requirements.

Serve as Counselor of the Day and provide backup support for the Student Financial Services Center.

Assist with the management and monitoring of the University's loan email account.

Deliver consistent, professional, and effective service to students, families, alumni, and external partners.

Data, Process Improvement, and Collaboration

Utilize data to identify opportunities for process improvement and increased student engagement.

Partner with Enrollment and other University departments to support holistic student success.

Contribute to continuous improvement initiatives within Student Financial Services.

Outreach and Education

Conduct financial aid presentations, workshops, and virtual chats on financial aid topics and financial literacy.

Represent Student Financial Services at recruitment and onboarding events, including Open House and Accepted Student Day (evening and weekend availability required).

Additional Duties

Perform other duties as assigned in support of departmental and institutional priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Supervisory Responsibility

Assist with managing student workers

Competencies, Education, Experience


Ability to learn and apply federal, state regulations and university policies in support of the timely delivery of federal student aid.

Ability to work independently and collaboratively in a fast-paced environment.

Excellent attention to detail, multitasking, and prioritization skills.

Ability to manage complex conversations and resolve escalated concerns with empathy and professionalism.

Effective communication and presentation skills (in-person and virtual)

Proficiency in Microsoft Word, Excel, Power Point; willingness to learn and embrace innovative technologies.

Required Education and Experience:

o Bachelor's degree.

o Experience with Microsoft Office Suite.

Preferred Education and Experience:

• Experience with Ellucian Banner

• Prior experience in higher education.

Additional Eligibility Qualifications

Other Duties

Must be eligible to access Federal Student Aid systems.

Other Duties

This job description is not exhaustive and may include additional responsibilities as assigned. Duties, responsibilities, and activities may change at any time, with or without notice.

Supplemental Information


Work Environment

• Professional office environment.

• Role requires routinely uses a computer, standard office equipment such as copiers, phones/voice mail, fax, scanner, printers, etc.

• This individual is routinely exposed to indoor environment with moderate noise level and on occasion may need to work outside.

• The job is an on-campus position but must be prepared to work remotely if needed and must have access to Wi-Fi, laptop, and a cell phone.

Physical Demands

While performing the duties of this job, the employee is routinely required to sit, stand, and move about, to carry work, reach with hands and arms, climb stairs, communicate, and hear. The employee must occasionally lift or move up to 25 lbs. Specific vision abilities required by the employee include close vision, distance vision, color vision, depth perception, the ability to adjust focus and all-day use of a computer. Employee frequently exercises flexibility (ability to shift from one task to another). Employees routinely work within time constraints

and maintain attentiveness intensity. Employees are frequently involved in social interactions that require oral and written communication. Employees are required to hear conversations in moderate noise environments.

Position Type/Expected Hours of Work

Full-time, Monday-Friday 8:30 a.m.-4:30 p.m. Some evening and weekend work required for enrollment events.

Travel

This is an on-campus position and requires daily travel to campus, occasional travel to other locations for presentations and training.



*Important Note- St. John's is NOT an E-Verify Employer

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.



To apply, please visit https://www.schooljobs.com/careers/stjohns/jobs/5436852/financial-aid-advisor-loans




je-a6bb5853028241b881a3af8083c1b9be

Run loan origination and disbursement extract processes in Banner and prepare files for transmission to the U.S. Department of Education (COD) and ELMOne.

Import and post COD response files, ELMOne certification files, and disbursement rosters, resolving discrepancies as needed.

Manage federally required loan disclosure notices to ensure adherence to all compliance standards.

Maintain a working knowledge of federal and state financial aid regulations and university policies.

Verification and Aid Packaging

Review and complete federal verification cases, ensuring accuracy and compliance with federal regulations.

Package financial aid for transfer students accepted for the spring semester.

Exercise careful attention to detail and accountability when reviewing documentation and updating student records.

Professional Judgment and Student Advocacy

Evaluate and apply Professional Judgment for students with special circumstances in accordance with federal guidelines.

Ensure the equitable delivery of financial aid based on students' individual financial situations.

Clearly communicate decisions and next steps to students and families.

Counseling and Customer Service

Provide individualized financial aid counseling to students and families, including guidance on loan programs and verification requirements.

Serve as Counselor of the Day and provide backup support for the Student Financial Services Center.

Assist with the management and monitoring of the University's loan email account.

Deliver consistent, professional, and effective service to students, families, alumni, and external partners.

Data, Process Improvement, and Collaboration

Utilize data to identify opportunities for process improvement and increased student engagement.

Partner with Enrollment and other University departments to support holistic student success.

Contribute to continuous improvement initiatives within Student Financial Services.

Outreach and Education

Conduct financial aid presentations, workshops, and virtual chats on financial aid topics and financial literacy.

Represent Student Financial Services at recruitment and onboarding events, including Open House and Accepted Student Day (evening and weekend availability required).

Additional Duties

Perform other duties as assigned in support of departmental and institutional priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Supervisory Responsibility

Assist with managing student workers

Competencies, Education, Experience


Ability to learn and apply federal, state regulations and university policies in support of the timely delivery of federal student aid.

Ability to work independently and collaboratively in a fast-paced environment.

Excellent attention to detail, multitasking, and prioritization skills.

Ability to manage complex conversations and resolve escalated concerns with empathy and professionalism.

Effective communication and presentation skills (in-person and virtual)

Proficiency in Microsoft Word, Excel, Power Point; willingness to learn and embrace innovative technologies.

Required Education and Experience:

o Bachelor's degree.

o Experience with Microsoft Office Suite.

Preferred Education and Experience:

• Experience with Ellucian Banner

• Prior experience in higher education.

Additional Eligibility Qualifications

Other Duties

Must be eligible to access Federal Student Aid systems.

Other Duties

This job description is not exhaustive and may include additional responsibilities as assigned. Duties, responsibilities, and activities may change at any time, with or without notice.

Supplemental Information


Work Environment

• Professional office environment.

• Role requires routinely uses a computer, standard office equipment such as copiers, phones/voice mail, fax, scanner, printers, etc.

• This individual is routinely exposed to indoor environment with moderate noise level and on occasion may need to work outside.

• The job is an on-campus position but must be prepared to work remotely if needed and must have access to Wi-Fi, laptop, and a cell phone.

Physical Demands

While performing the duties of this job, the employee is routinely required to sit, stand, and move about, to carry work, reach with hands and arms, climb stairs, communicate, and hear. The employee must occasionally lift or move up to 25 lbs. Specific vision abilities required by the employee include close vision, distance vision, color vision, depth perception, the ability to adjust focus and all-day use of a computer. Employee frequently exercises flexibility (ability to shift from one task to another). Employees routinely work within time constraints

and maintain attentiveness intensity. Employees are frequently involved in social interactions that require oral and written communication. Employees are required to hear conversations in moderate noise environments.

Position Type/Expected Hours of Work

Full-time, Monday-Friday 8:30 a.m.-4:30 p.m. Some evening and weekend work required for enrollment events.

Travel

This is an on-campus position and requires daily travel to campus, occasional travel to other locations for presentations and training.



*Important Note- St. John's is NOT an E-Verify Employer

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. St. John's University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.

We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.



To apply, please visit https://www.schooljobs.com/careers/stjohns/jobs/5436852/financial-aid-advisor-loans




je-a6bb5853028241b881a3af8083c1b9be