internal controls, and audits. Provides guidance to faculty, staff and other stakeholders to ensure adherence to regulatory requirements. The position reports to the Associate Director Financial Aid Operations & Technology.
Qualifications
Required Education and/or Work Experience: Bachelor’s degree and three years of experience in financial aid, higher education student services, compliance, or closely related work.
Preferred Education and/or Work Experience: Five or more years’ experience working with Title IV federal student aid compliance. Experience with Workday Student.
Summary of Job Duties
- 25% – Policy and Procedure Development and Management: Leads the development, maintenance, and continuous improvement of the university’s financial aid policies and procedures in alignment with federal Title IV, state, and institutional requirements.
- 20% – Internal Compliance Auditing and File Review: Reviews Workday Student financial aid processes, reports, and configuration impacts to identify compliance risks, processing gaps, and needed procedural updates.
- 10% – Return of Title IV (R2T4) Processing: Performs timely and accurate Return of Title IV Funds (R2T4) calculations for all official and unofficial withdrawals in accordance with federal regulations.
- 10% – Regulatory Implementation and Staff Training: Collaborates with Financial Aid leadership to interpret new and revised regulations and integrate requirements into business processes and systems.
- 10% – Regulatory Monitoring and Analysis: Actively monitors communications from the U.S. Department of Education, Federal Student Aid, NASFAA, AASFAA, ADHE, and other governing bodies.
- 10% – Customer Service and Secondary Responsibilities: Supports the broader Financial Aid and Veteran Benefits Office by contributing to a team-based service model and assisting students in person, virtually, by phone, and via email.
- 5% – Consumer Information Compliance: Serves as a member of the university’s Consumer Information committee, ensuring financial aid-related disclosures are accurate, complete, and compliant with federal requirements.
- 5% – Institutional Compliance Reporting: Prepares and provides required financial aid policies, procedures, and compliance documentation to the Office of the President in support of the university’s annual Compliance Calendar.
- 5% – Collaboration and Professional Accountability: Works collaboratively with campus stakeholders and department colleagues to support a positive, student-centered work environment.
Salary Information: $45,000 - $48,000
Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)
Recruitment Contact Information: HR, 479-788-7080
Pre-employment Screening Requirements: Criminal Background Check, Motor Vehicle Reports Check
