"Financial Aid Counselor - Verification Specialist"

Job Details

Indiana Tech is a thriving, independent, teaching-oriented university that delivers career-oriented programming in a wide variety of disciplines that includes business, engineering, computer sciences, criminal justice, cybersecurity, marketing, health sciences, communication and helping professions. Indiana Tech enrolls nearly 1,500 students in its traditional undergraduate programs on its picturesque main campus, and nearly 5,000 students in its adult and online program. We offer degrees at the associate, bachelor’s, master’s, and doctoral levels and undergraduate and graduate certificates.

Over 41% of our students are either globally or domestically diverse; this contributes to our unique vibrant and inclusive campus community. All academic programs are designed to provide students with relevant and practical experiences, including an emphasis on internships. The university is accredited by the Higher Learning Commission.

Indiana Tech is committed to fostering a welcoming and respectful environment for all. We actively support the recruitment, engagement, and retention of students, faculty, and staff from a wide range of experiences, backgrounds, and perspectives. We believe that creating a sense of connection and support across our campus community plays an essential role in preparing students to succeed and contribute in a global society.

Indiana Tech has big plans for its future. Learn more at Indiana Tech Strategic Plan or strategicplan.indianatech.edu.

General Summary

This position will support the Financial Aid Department with verifications as well as monitoring and contacting students to prevent them from defaulting on federal loans.

Essential Duties & Responsibilities

• Responsible for collecting and reviewing data between FAFSA applications, IRS data, and various other sources in order to verify student aid eligibility and ensure continued compliance.
• Will be the primary interoffice contact for any verification questions making it a necessity to keep up to date on current rules and regulations.
• Will assist students entering loan repayment by counseling via phone and email.
• Will help coordinate outreach to students on a yearly basis in order to assist them in their transition to/from school.
• Proficiency in Excel is needed in order to create, sort, and extrapolate data from reports.
• Will assist the department in the packaging of student aid.
• Part of a team that reallocates aid based on student credit hours per session.
• Work with incoming and currently enrolled traditional and accelerated/online students
• Will help manage our Financial Aid mailbox
• Relay information by phone, email, and mail service
• Daily functions of the aid office as requested

Qualifications

• Bachelor’s Degree preferred
• Ability to work independently and maintain confidentiality
• Good interpersonal and communication skills
• Exemplary customer service skills
• Organization and time management skills
• Ability to multi-task and work in a team environment
• Strong written and verbal communication skills
• Computer Skills: Word: Intermediate, Excel: Intermediate, Jenzabar: Intermediate, Jenzabar EX Intermediate, PowerFAIDS Intermediate

Experience

• Minimum 1-2 years of financial aid experience preferred
• Background in accounting or related field also preferred

Working Conditions

Work is normally performed in a typical interior/office work environment.

Application materials must include a cover letter and resume. The position remains open until filled; a review of candidates will commence as application materials are received.