Advising & Counseling: Assists and advises students
and parents regarding financial aid eligibility, application
procedures (FAFSA), aid programs, packaging policies, costs, and
the university billing process.
Records Management: Maintains accurate, secure, and
confidential records of student financial aid information in
compliance with privacy regulations.
Document Processing: Processes and verifies financial
aid materials, tax documents, and related verification forms
accurately and timely.
Compliance: Learns, interprets, and ensures compliance
with all federal, state, and institutional regulations regarding
financial aid administration.
Outreach & Presentation: Assists in developing basic
informational materials and conducts informational sessions or
workshops on financial aid for students and families.
Admissions Collaboration: Collaborates with the Office
of Admission to help recruit new students and meet enrollment goals
through relationship building and timely communication regarding
financial aid packages.
Other duties as assigned.
POSITION QUALIFICATIONS
Competency Statement(s)
- Accountability: Ability to accept responsibility for
one’s actions and workload.
- Communication (Oral & Written): Ability to
communicate financial information clearly, concisely, and
empathetically to diverse audiences.
- Customer Oriented: A strong desire to serve both
external and internal clients by focusing effort on meeting their
needs and building trust.
- Diversity Oriented: Ability to work effectively with
people regardless of their age, gender, race, ethnicity, religion,
or background.
- Interpersonal: Ability to get along well with a variety
of personalities and work collaboratively within a team.
- Organized: Ability to follow a systematic method of
performing tasks and managing paperwork.
- Time Management: Ability to utilize available time
efficiently to complete tasks within strict administrative
deadlines.
Requirements
- Education/Experience: A Bachelor’s degree required.
(Equivalents include 1–2 years of foundational experience in
customer service, higher education administration, or
banking/finance).
- Communication/Language: Ability to read and interpret
complex documents (such as government regulations). Ability to
write routine reports and correspondence. Ability to speak
effectively and confidently with students, parents, and
peers.
- Quantitative Ability: Basic mathematical and data
analysis skills; comfort working with financial figures and
budgets.
- Computer Skills: Technical proficiency with computer
applications, including Google Workspace and Microsoft Office
(specifically Excel). Ability to quickly learn institutional
database systems; prior experience with student information systems
(e.g., Workday or PowerFAIDS) is a plus but not required.
Other Requirements
- A strong commitment to the values associated with a nationally
respected, residential liberal arts university, including those
related to diversity, equity, and inclusion.
- Proven organizational and multitasking skills with an eagerness
to learn and adhere to rigid compliance guidelines.
- Ability to work independently on assigned tasks while
contributing positively to a team environment.
PHYSICAL DEMANDS
Physical Demands
Lift/Carry
Stand O (Occasionally)
Walk O (Occasionally)
Sit C (Constantly)
Handling / Fingering O (Occasionally)
Reach Outward O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb O (Occasionally)
Crawl O (Occasionally)
Squat or Kneel O (Occasionally)
Bend O (Occasionally)
Speak F (Frequently)
10 lbs or less
O (Occasionally)
11-20 lbs
O (Occasionally)
21-50 lbs
O (Occasionally)
51-100 lbs
N (Not Applicable)
Over 100 lbs
N (Not Applicable)
Push/Pull
12 lbs or less
O (Occasionally)
13-25 lbs
O (Occasionally)
26-40 lbs
O (Occasionally)
41-100 lbs
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+
hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 -
5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+
hrs/day)
Other Physical Requirements
- Vision (Near, Distance, Peripheral, Depth Perception,
Color)
- Hearing (Auditory perception, or audition)
WORK ENVIRONMENT
Normal office environment.
We are proud to recognize the active participation of faculty and
staff in adding to the heritage of building and supporting vibrant,
intellectual and creative lives for students and for ourselves.
Principles of collaboration, respect for each other, diversity,
freedom of expression, accountability and service guide the daily
decisions and interactions across campus.
DePauw University, in affirmation of its commitment to excellence,
endeavors to provide equal opportunity for all individuals in its
hiring, promotion, compensation and admission procedures.
Institutional decisions regarding hiring, promotion, compensation
and admission will be based upon a person’s qualifications and/or
performance without regard to race, color, creed, religion,
national origin, sexual orientation, disability, age, gender,
gender identity or gender expression, except where religion,
gender, or national origin is a bona fide occupational
qualification.
DePauw University’s goals and commitments are best served if the
institution reflects the diversity of our society; hence, DePauw
seeks diversity in all areas and levels of employment and abides by
all local, state, and federal regulations concerning equal
employment opportunities. The University admits, hires and promotes
individuals upon their qualities and merits.
Employee Benefits Overview
There are many benefits offered to DePauw Employees.
For full time benefits eligible employees these benefits include
medical, dental and vision insurance . Basic
Life insurance, Accidental Death & Dismemberment (AD&D) and
Long Term Disability are paid for by DePauw University. Full time
employees may elect to purchase additional voluntary life insurance
for themselves and their dependents. Additional
voluntary benefits ,
Tuition Remission and Exchange , as well as
Relocation Allowance are also employee benefits.
See the Benefits Hub.
All employees may participate in the
retirement savings plan , as well as employee
discounts and access to University resources.
At DePauw, we recognize that our employees need to balance work and
home. Please refer to University Policies for
Vacation Time ,
Personal Time (hourly) and
Sick Time policies in the
Employee Handbook for more information on these and
other benefits. When you need support, the
Cigna Employee Assistance benefit is
available to all employees and their households.
ENJOY ACCESS TO THE AMAZING FACILITIES AND PROGRAMS DEPAUW
UNIVERSITY HAS TO OFFER, SUCH AS:
- Welch Fitness Center and wellness classes
- Indoor Tennis and Track Center
- University Libraries
- Peeler art galleries
- Green Center for the Performing Arts events and programs
- Ubben lecture series
- Free athletic events
- Bookstore and Starbucks (Greencastle) discounts
- Employee discounted meal plan
- Free parking
- Nature park, including walking and biking trails
- Personal duplicating and printing discounts
EEO is the law. Click
here for more information.
