Requests, collects, and reviews financial aid documents for
accuracy, completeness, and compliance with federal and state
financial aid policies to determine student’s actual needs and
financial aid awards.
Provides accurate and responsive advising throughout the
financial aid process to prospective, new, and current students and
their families to ensure exceptional customer service to a diverse
community of students.
Provides students with counseling on available financial aid
based upon changes to their academic program, enrollment, and
eligibility criteria.
Maintains and reviews student award packages for compliance and
prevention of overawards. Revises student financial aid packages as
needed when additional aid awards are posted.
Monitors compliance of regulatory guidelines and new
regulations as appropriate.
Maintain complete and accurate records as required for
completion of internal and external reporting requirements.
Manages the outside scholarship process by depositing funds
into appropriate accounts, entering awards on student’s account,
reconciling funds disbursed, and returning excess funds to
donors.
Serves as a member of the Scholarships Processing Team,
handling various assigned reports and processes around awarding and
administering scholarships, including posting third-party payments
and departmental awards.
Contributes to broad-based management of Financial Aid Office
by providing input to office policy and procedure decisions.
Exercises great attention to detail when completing
assignments.
Maintains student confidentiality in accordance with FERPA
regulations.
Completes assigned duties with a high degree of accuracy to
ensure compliance while experiencing multiple interruptions.
Prepares presentations on policy, regulatory, and procedural
updates for staff and assists in training on updates and new
processes.
Seeks opportunities to gain knowledge and implement more
effective and efficient processes.
Other duties as assigned by the Assistant Director and/or
Associate Director.
Minimum Qualifications
A Bachelor's degree or an equivalent combination of education and
experience and at least 2 years of experience from which comparable
knowledge and skills can be acquired is necessary
Anticipated Hiring Range
The anticipated hiring range for this position has been established
as $19.25 - $19.92 per hour. .
Salary is determined by a variety of factors, including but not
limited to, the individual’s particular combination of education,
skills, and experience, as well as organizational
requirements.
Your total compensation goes beyond the number on your paycheck.
The University of Missouri provides generous leave, health plans,
and retirement contributions that add to your bottom line.
Grade: Salary Plan # 008
University Title:
STUDENT SUPPORT
SPECIALIST SR
To review the University of Missouri’s Staff Compensation Structure
you can view the Job Code detail page. Internal applicants can
determine their university title by accessing the Talent Profile
tile in myHR.
Application Deadline
Applications will be accepted until this position is filled.
Sponsorship Information
Employment visa sponsorship is not available for this
position.
Community Information
Kansas City offers the best of both worlds—a vibrant, urban
community with Midwestern appeal. The city’s rich history and its
modern-day, innovative thinking come together to create an eclectic
group of neighborhoods that offer a little something for everyone.
From thriving arts districts, an energetic downtown nightlife,
casual to upscale shopping and champion sports teams, you will have
no problem making yourself at home. Of course, one of Kansas City’s
biggest claims to fame is its food, especially its world-famous
barbecue. Foodies will delight in the culinary scene found
throughout the city. Ranging from award-winning chefs to cozy pizza
joints, Kansas City definitely is not lacking any flavor.
UMKC’s campuses are conveniently nestled in the middle of all the
action. Volker Campus is just minutes from the legendary Country
Club Plaza, perfect for shopping or restaurants for lunch or
after-work happy hours. Surrounded by hip neighborhoods and
eateries, the Health Sciences Campus is located downtown near
University Health Truman Medical Center and Children’s Mercy
Hospital.
UMKC is proud to be “Kansas City’s university,” and the campus and
its people celebrate all the characteristics of the surrounding
community. To learn more about life in Kansas City and find more
resources, visit VisitKC.com.
Benefit Eligibility
This position is eligible for University benefits. As part of your
total compensation, the University offers a comprehensive benefits
package, including medical, dental and vision plans, retirement,
paid time off, short- and long-term disability, paid parental
leave, paid caregiver leave, and educational fee discounts for all
four UM System campuses. For additional information on University
benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement
Equal Employment Opportunity
The University of Missouri is an
Equal Opportunity Employer .
To request ADA accommodations, please call the Office of Equity
& Title IX at 816-235-6910.
