At least two years of experience in higher education, workforce
development, compliance, student services, or a related field.
Community college experience is preferred.
Demonstrated experience managing data collection, reporting,
and compliance-related processes.
Strong organizational and project management skills.
Ability to handle confidential student and financial
information appropriately.
Preferred
- Familiarity with federal and state compliance requirements for
workforce education programs, including short-term Pell
eligibility, Gainful Employment (GE), Financial Value Transparency
(FVT), Value-Added Earnings (VAE), completion rates, and job
placement rates.
- Experience with noncredit workforce programs and pathways to
credit.
- Familiarity with student information systems (e.g., Ellucian
Colleague), customer relationship management platforms (e.g.,
Slate), access-control software (e.g., Atrium), and data reporting
systems.
- Experience with grants or externally funded programs.
- Demonstrated ability to collaborate with internal and external
stakeholders.
- Community college experience is preferred.
- Experience in college admissions, student recruitment,
workforce program outreach, or related enrollment activities,
including supporting prospective students through admissions and
onboarding.
- Proficiency with Microsoft Office Suite and experience working
with databases or student information systems.
- Experience in career services, internship coordination, or
related functional areas.
- Knowledge of nonprofit organizations, community partnerships,
and industry sectors aligned with FLCC academic
programs.
Essential Functions:
A. Coordinates the implementation and ongoing administration of
workforce programs, including compliance with applicable federal
and state requirements for short-term Pell-eligible programs.
B. Leads the collection, validation, and maintenance of employment,
earnings, credential attainment, and other post-completion outcomes
for current and former participants, including retroactive data
collection.
C. Develops and manages systems to track student participation,
attendance, completion, and outcomes for institutional reporting,
compliance, and continuous improvement.
D. Monitors attendance, contacts students with chronic absences or
who stop attending, and coordinates with appropriate offices to
support retention, accurate documentation, and compliance.
E. Coordinates with APCI and the Financial Aid Office to prepare
required federal, state, SUNY, and institutional reports, validate
data, and support audits, program reviews, and compliance
monitoring.
F. Partners with the Financial Aid Office on program and student
eligibility, documentation, attendance verification, and related
compliance processes.
G. Develops and maintains intake, onboarding, documentation,
verification, and communication workflows for prospective and
current workforce students.
H. Supports workforce program approval and eligibility processes,
including documentation of program length, outcomes, and alignment
with workforce needs.
I. Coordinates with academic departments and WCEL to develop
noncredit-to-credit pathways and stackable credentials.
J. Partners with Student Affairs to connect students with advising
and support services and to strengthen the student
experience.
K. Collaborates with Career Services, employers, community
organizations, and other external partners to track employment
outcomes, collect post-completion data, engage employers, and align
programs with labor market needs, in coordination with APCI and
WCEL leadership.
L. Maintains current knowledge of applicable federal and state
regulations, guidance, and best practices for short-term
Pell-eligible workforce programs.
M. Supports recruitment and outreach by participating in admissions
events, responding to prospective student inquiries, and
collaborating with enrollment and academic departments to promote
program awareness and enrollment.
N. Provides administrative and operational support for new and
existing workforce programs.
O. Performs other related duties as assigned.
Benefits and salary range:
Applicants receiving benefits through the New York State Retirement
System should review state regulations regarding post-retirement
employment. This position is not eligible for employment under a
Section 211 waiver.
- 2026/2027 starting salary range of $53,501 - $61,832 and is
commensurate with qualifications
- A flexible work schedule is available upon successful
completion of training. This position follows a hybrid model, with
a combination of on-site and remote work.
- NYS retirement or Optional SUNY Retirement Program
- SUNY Voluntary Savings Plan
- Comprehensive Health and Dental Insurance through Excellus
BCBS
- FSA
- 21 days of annual leave, 12 sick days, and 13.5 holidays
annually
- FLCC Tuition Waiver for employee and dependents
- Tuition assistance – 4-year institutions
Special Notes: Visa sponsorship is not available for this
position. If you currently need sponsorship or will need it in the
future to maintain employment authorization, you do not meet
eligibility requirements.
Application Instructions:
For full consideration, all application materials must be received
by November 13, 2026. Applicants interested in applying MUST submit
the following documents via online:
- Resume/Cv
- Cover letter
Applications will only be accepted online.
Finger Lakes Community College does not discriminate against
any employee, applicant for employment, student or applicant for
admission based on an individual’s race, color, national origin,
religion, creed, age, disability, sex, gender identification,
gender expression, sexual orientation, familial status, pregnancy,
predisposing genetic characteristics, military status, veteran
status, domestic violence victim status, criminal conviction or any
other category protected by law. The College adheres to all federal
and state civil rights laws prohibiting discrimination in public
institutions of higher education.
