Flight Data Reception and Records Operations Professional

The Opportunity

Embry-Riddle Aeronautical University (ERAU) seeks a dynamic, student-centered, and forward-thinking Flight Data Reception and Records Operations Professional. This customer service professional will support the Flight Data & Certification Department as the first point of contact with the customer and strives to meet their needs in a professional, cheerful, courteous and efficient manner. Records collected in the department will be submitted to the FAA, so accuracy is demanded of the position.

Responsibilities:

• Receiving students and colleagues at the reception desk
• Answering the phone and emails
• Reviewing documentation for errors and scanning documents to support the process
• Performing data entry
• Supporting the needs of the Analysts, Specialist, ACR and Manager
• Guiding student assistants in support of those tasks