"Food and Beverage Assistant"

About the role

Love great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable!

In this role, you’ll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times.

What you'll do:

• Take customer orders and serve food and drinks with a smile
• Operate tills and handle transactions accurately
• Keep food stations stocked and ready for service
• Assist with cleaning, clearing tables, and maintaining catering areas
• Learn barista skills with full coffee machine training provided

This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.

About you

• You will bring a proven track record of delivering exceptional customer service in a fast-paced, customer-focused environment.
• Previous experience in the hospitality industry is highly desirable.
• You’re a strong team player who remains calm, professional, and solutions-focused under pressure, as peak periods can be extremely busy.
• During quieter times, you’ll take initiative by identifying tasks that keep the operation running smoothly and ensure everything is fully prepared for the next service.

We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters. If you’re passionate about delivering outstanding customer service and want to be part of a great team, we’d love to hear from you!

Further information

This role is offered on a full-time, permanent basis, 36.5 hours per week.

For an informal discussion about the role, please contact Jonathan Bowker, Hospitality Operations Manager, or Jane Hately, Recruitment and Staff Engagement Coordinator. Please ensure that you submit your application through the University website.

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*.