Position Details

Position Information

Posting date: 08/04/2025

Closing date: Open Until Filled (Yes)

Position Number: 1129408

Position Title: Food Service Associate A

Hiring Range Minimum: $23.45

Hiring Range Maximum: $23.45

Union Type: SEIU

SEIU Level: A

FLSA Status: Non-Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Schedule: There are 2 schedules for this position; 7:00am-3:30pm Monday-Friday; Saturday & Sunday off; 7:30am-4:00pm Monday-Friday; Saturday & Sunday off

Location of Position: Hanover, NH

Remote Work Eligibility: Onsite only

Is this a term position?: No

Is this a grant funded position?: No

Position Purpose

Under close supervision, sets up and arranges serving areas and dining room in College dining facilities. Serves food from service stations and steamtables to servery guests. Stores leftover food items and cleans up kitchen utensils and equipment and the work and dining room areas at the completion of the shift. Assists with daily catering orders as needed. Serves as cashier/greeter as assigned.

Required Qualifications - Education and Yrs Exp

High School or equivalency

Required Qualifications - Skills, Knowledge and Abilities

• Six months of relevant experience in food service operations; or the equivalent.
• Food service experience in an institutional establishment preferred
• Ability to follow written and verbal instructions.
• Basic understanding of cleanliness procedures and general sanitation regulations.
• Ability to learn proper food protection and handling procedures.
• Ability to learn methods and procedures used in food service operations.
• Must be able to stand for long periods of time and lift and carry objects weighing up to 50 pounds. May work varied shifts and required overtime.

Preferred Qualifications

• Good interpersonal and communication skills and ability to apply customer relations procedures and policies.
• Commitment to diversity and to serving the needs of a diverse community.

Key Accountabilities

• Prepares service stations for daily operations. Conveys food and supplies from the kitchen, bakery, and/or salad preparation area to the serving site either by carrying or by utilizing a cart. Stocks and arranges food, dishes, silverware, and other supplies at steamtables, ice counters, salad bars and serving stations. Serves food items to customers from counters and/or steam tables, in accordance with specific instructions, ensuring that appropriate portions are served. Serves salads, vegetables, meat, and breads; ladles soups and sauces; portions desserts.
• Checks food temperatures. Prepares hot and cold beverages. Wraps, date-labels and properly stores food items. Replenishes foods and condiments at serving stations. Cleans tables and seats and general dining area in accordance with sanitary procedures. Scrubs and polishes counter, steamtables and other equipment. Removes food after meals and cleans equipment, counters and work areas. Learns and follows safety precautions and proper food protection and handling procedures.
• Operates Point-of-Sale system to swipe customer ID cards, itemize and total customer’s purchases. Greets and welcomes guests to the property. Reviews price sheets to note price changes and sale items. Scans item to record price and totals purchases on Point-of-Sale system. Collects cash, check, or student multiple charge system payment from customer and makes change for cash transactions. Maintains an awareness to potential shoplifting and practices prevention techniques. Counts money in cash drawer and starts up and closes out the register at beginning and end of work shift. Identifies items not accepted by the scanner.
• As needed, assists with daily catering orders. Reads menus/orders to determine amount and kind of foods and supplies to be packaged. Makes and wraps sandwiches and desserts. Loads delivery cartons with food, condiments, silverware, dishes and beverages. Delivers orders to designated area or customer location. Sets up and arranges tables and decorations; serves foods and beverages to guests. Packs dishes and utensils for removal to catering establishment.

Culture and Employee Belonging

We are actively striving to make Campus Services a desired place to work in the Upper Valley, where people feel welcomed and can be their authentic selves, be heard, and feel accepted. We want those who receive our services to feel this culture. We should treat one another the same way we treat our customers. Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communication. Participates in division wide CEB initiatives and training, including promoting the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability, and Respect). Willingness to foster a growth mindset in improving inclusion across the division.