Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
Kogod School of Business
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
Career Development at the Kogod School of Business at American
University supports undergraduate and graduate business students in
their professional development. Front Desk Assistants are student
employees who serve as the first point of contact for all visitors
to the office, including students, employers, alumni, faculty, and
staff. Front Desk Assistants provide essential administrative and
customer service support in a fast-paced, student- and
employer-facing environment.
Essential Functions:
- Staff the front desk during business hours (9:00 a.m. – 5:00
p.m., Monday–Friday) on a scheduled basis.
- Serve as the first point of contact for the Kogod Career
Development office—greeting guests, answering phones, and
responding to or redirecting emails from the
kogodcareers@american.edu account.
- Support students to make and check-in for appointments for
students with Career Development staff and Peer Consultants.
- Provide support for and troubleshoot student and employer
issues in Handshake, Kogod’s job and internship platform.
- Support with the Kogod Talent Network system.
- Monitor and assess the Document Review process in KTN (assess,
request feedback, and approve undergraduate resumes based on
criteria).
- Monitor the Kogod Talent Network email inbox for inbound
requests.
- Support basic troubleshooting and answer basic questions about
what the system does.
- Review and approve content such as blog posts and videos for
UConnect (the career website platform).
- Assist with content creation, social media support, and
presentation development.
- Support general office operations and administrative projects
such as data entry, filing, copying, and maintaining shared
spaces.
- Provide backup assistance for event and space setup, including
flipping the lounge for events or meetings.
Position Type/Expected Hours of Work:
Salary Range:
Required Education and Experience:
- Students pursuing an undergraduate degree.
- Strong leadership and communication skills.
- Impeccable organizational skills and attention to detail.
- Flexibility, initiative, and ability to multitask and work both
independently and as part of a team.
- Maturity and an elevated level of professionalism, especially
as it relates to building and maintaining relationships with
prospective and visiting employers.
- Proficiency with Microsoft Office Products.
Preferred Education and Experience:
- Kogod undergraduate student.
- Students available for both the fall and spring semesters
preferred.
Additional Eligibility Qualifications:
- Applicants are strongly encouraged to attach a resume and cover
letter to their applications.
- All student employees will receive cross-training in front desk
operations, event setup and support, and social media assistance.
Flexibility to assist in these areas as needed is expected.
- Must be willing to sign and adhere to a Confidentiality
Agreement to ensure the privacy and security of student records and
other sensitive information.
- Ability and willingness to lift up to 25 lbs and assist with
moving furniture and equipment during event setup and
teardown.
- Benefits of Working for the Kogod Career Development: Be at the
heart of career support, recruiting action, and interact with
students, staff, faculty and employers. Develop valuable experience
in working with time management and customer service. Become a
master of networking and build your professional network.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.