"FT Director of Advising & Career Services"

Position Summary

The Director of Advising and Career Services is responsible for the planning, developing and implementation of academic and career advising services, promoting student retention, academic success, and career development of students while supporting the vision, mission, and values of the college.

Essential Functions

As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Note: This job posting is open until filled. Cochise College requires a post-offer, pre-employment background screening of all employees.

Marketing Statement

Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).

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Duties and Responsibilities

Provides strategic and effective leadership and accountability for the district-wide delivery of high-quality and high-impact academic and career advising services, including academic planning; transfer and career exploration and planning services, and for monitoring academic progress, assisting with support interventions and providing resource referrals as needed.

Designs, develops, implements and maintains a holistic case managed service delivery model in support of student development and success.

Builds and maintains collaborative and productive partnerships across the college, including but not limited to academics, registration and records, financial aid, testing services, and accessibility services, in order to integrate the planning and execution of holistic, proactive, and seamless delivery of student services.

Manages department staff, including hiring, onboarding, performance management and evaluation, general supervision and mentoring, with a focus on holistic advising, student success and completion; manages allocation of duties, training, and problem resolution; evaluates staff performance and makes recommendations for personnel actions; develops and conducts student success assessments; works in collaboration with the Associate Vice President of Student Services (AVPSS) on special projects as assigned.

Oversees, analyzes, and makes budget decisions in alignment with college policy, mission, and priorities; participates in future budget development processes involving staffing and operations; reviews expenditures for approval and implements budgetary adjustments as appropriate.

Participates in student outreach programs, student orientation, and other developmental activities coordinated by the department; attends career fairs, commencement ceremonies, convocation, and professional development activities.

Collaborates with other college departments to develop and disseminate printed, social media, and web content regarding registration policies and procedures, degree requirements, graduation, cross-enrollment, and other enrollment initiatives.

Serves on CARES Team; provides crisis intervention support and refers students to community agencies for personal counseling as needed; counsels students on academic policies, including warning, probation/suspension.

Collaborates with the Office of Accessibility Services to develop student schedules.

Collaborates with the Designated School Official for international F-1 Visa students, providing counseling and advising services as needed.

Communicates and collaborates with AVPSS on relevant issues and maintains internal metrics and/or reports.

Performs other related duties as assigned.

General Expectations

Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience Requirements

Master’s degree in student development, counseling or a related field from an institution accredited by an institutional accrediting body of higher learning recognized by the US Department of Education.

Four years related professional experience, preferably in a higher education setting.

An equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved may be considered.

Knowledge, Skills and Abilities

Commitment to the community college mission.

High level of personal integrity and professionalism.

Knowledge of and ability to follow college policies and procedures.

Knowledge of current technologies and word processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications.

Knowledge of educational advising, career advising and services, tutoring and test administration, principles, practices, techniques and student development theory.

Knowledge of student success services development and implementation.

Knowledge of student resources, referrals and services.

Knowledge of management practices and principles.

Skill in listening to issues, synthesizing information, and reaching sound conclusions.

Skill in presenting ideas and concepts orally and in writing.

Skill establishing and maintaining effective working relationships with other department staff, faculty, students and the public.

Skill in supervisory practices and techniques.

Ability to communicate effectively, verbally and in writing, and to relate to others in a professional, helpful manner.

Ability to relate to a diverse population and to maintain composure when faced with difficult situations.

Ability to organize, prioritize, and follow multiple tasks through to completion with an attention to detail.

Ability to work independently while contributing to team environment.

Ability to effectively identify, analyze and resolve problems, to use independent judgment and decision-making processes to take appropriate action, and to maintain strict confidentiality related to sensitive information.

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public.

Work Environment & Physical Requirements

Work Environment: Work is primarily performed under limited supervision in an office setting with appropriate climate controls. Travel is required. Early morning, evening, and weekend work may be required.

Physical Requirements: Essential functions of this position require: lifting, manual dexterity, ability to communicate. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met.

Mental Application: Utilizes memory for details, verbal instructions, emotional stability, critical thinking, adaptability and creative problem-solving skills are important.

Reports To: Associate Vice President of Student Services.