Job Details
Full Time - Alcohol Compliance and Licensing Manager
COMPENSATION: Salary: $87,000 - $105,000
This represents the good faith estimate of the annual salary range we reasonably expect to pay for this position upon hire, based on the selected candidate's experience, education, skills, internal alignment, and overall business needs.
SUMMARY: Under the direction of the Director of Contracts, Risk Management, and Facilities, the Alcohol Compliance Manager is responsible for leading and administering the Aztec Shops alcohol compliance program across all owned, operated, managed, and leased locations. The position serves as the primary authority on alcohol licensing, regulatory compliance, training, audits, investigations, and policy administration, ensuring compliance with California Alcohol Beverage Control (ABC) requirements and all applicable federal, state, local, California State University (CSU), San Diego State University (SDSU), and Aztec Shops regulations and policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ALCOHOL COMPLIANCE & LICENSING ADMINISTRATION
- Manage all Aztec Shops alcohol licenses and permits across Viejas Arena, Snapdragon Stadium, Tony Gwynn Stadium, Catering operations, and other locations.
- Serve as the primary liaison with the California Department of Alcoholic Beverage Control (ABC).
- Coordinate license applications, renewals, transfers, modifications, fee payments, inspections, enforcement actions, and regulatory communications.
- Monitor changes in alcohol-related laws, regulations, and licensing requirements and communicate impacts to leadership.
TRAINING, POLICY & PROGRAM MANAGEMENT
- Develop, maintain, and update alcohol compliance policies, procedures, operational guidelines, and employee reference materials.
- Create compliance cheat sheets and operational guidance for licensed locations.
- Provide and document alcohol compliance training, including Responsible Beverage Service (RBS) requirements in partnership with Human Resources.
- Track training completion in coordination with Human Resources and report deficiencies to management.
AUDITS, MONITORING & INVESTIGATIONS
- Conduct alcohol compliance observations, audits, inspections, and operational reviews at locations serving alcohol at various events.
- Perform alcohol inventory audits and reconciliation reviews at Aztec Shops locations such as Snapdragon Stadium, Viejas Arena and others.
- Support the Senior Manager of Loss Prevention on secret shopper activities related to alcohol and compliance monitoring programs.
- Observe, document, and investigate alcohol-related incidents, complaints, and violations.
- Prepare findings and management reports.
LEASED OPERATIONS OVERSIGHT
- Maintain familiarity with leased operations agreements involving alcohol service.
- Conduct compliance reviews of leased operators.
- Verify that leased operators maintain required licenses and permits.
CONTRACTS, SPONSORSHIPS & EVENT SUPPORT
- Review alcohol distributor agreements and contracts for compliance considerations.
- Review sponsorship and beverage agreements to ensure alignment with licensing requirements.
- Coordinate one-day permits and special event approvals with SDSU Catering.
COMPLIANCE TECHNOLOGY & SYSTEMS SUPPORT
- Evaluate, recommend, implement, and administer alcohol compliance technologies, including ID scanners, age-verification systems, and related software and hardware.
- Serve as the primary point of contact with technology vendors.
OPERATIONAL RESPONSIBILITIES
- Ensure responsible service of alcohol at all locations and events.
- Provide support and guidance to operational teams regarding alcohol compliance matters.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED
The minimum requirement for applicants is a bachelor's degree in Business, Public Administration, Risk Management, Criminal Justice, or a related field and/or at least five (5) years of progressively responsible experience in alcohol compliance, licensing administration, hospitality operations, regulatory compliance, risk management, auditing, investigations, or a related field. Equivalent combinations of education, training, and experience may be substituted.
Experience with California Department of Alcoholic Beverage Control (ABC) licensing and regulations is preferred.
BACKGROUND CHECK INFORMATION
A background check will be conducted after a conditional offer of employment is extended by the company and accepted by the applicant and must be satisfactorily completed prior to any applicant beginning work in a full-time, part-time non-student, or sensitive student capacity with Aztec Shops Ltd.
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