In select cases, and depending on market conditions or exceptional candidate qualifications, compensation may exceed this range, provided it aligns with applicable law and our compensation policies.
Additional information about our compensation scales is available at: www.aztecshops.com/employment
SUMMARY:
Supports the daily operations of the Campus Stores locations by providing excellent customer service, maintaining merchandise presentation, and assisting with store operations. Works closely with the Operations Manager and team members to ensure a positive shopping experience for students, faculty, staff, and visitors. Assists with cashiering, stocking, part time schedule creation, promotional activities, and maintaining a clean and organized sales environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES DEPENDING ON LOCATION:
- Provides exceptional customer service by assisting customers with merchandise selection, purchases, and general store inquiries.
- Assists with daily sales floor operations, creating part time work schedules, ensuring policies and procedures are followed.
- Operates cash registers and handles transactions accurately, including cash, credit card, and refund transactions.
- Supports opening and closing procedures, including securing store assets, cash handling, and ensuring operational readiness.
- Assists with stocking shelves, replenishing merchandise, organizing displays, and maintaining visual presentation standards.
- Prepare and support bookstore promotions, events, and seasonal activities.
- Maintain cleanliness and organization of sales floor areas, stockrooms, and cashier stations.
- Responsible for consistently using UKG for scheduling, timekeeping and running payroll reports.
- Supports inventory control efforts, including receiving shipments, tagging merchandise, and conducting inventory counts.
- Monitors sales floor activity and reports on customer concerns, safety issues, or potential loss prevention matters to management.
- Develops and maintains positive working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
- Assists other departments as requested by management.
- Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
- Other duties as assigned.
MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:
The minimum requirement for applicants is an associate's degree or trade/vocational school with a focus on retail management; plus, at least three years related experience and/or training; or equivalent combination of education and experience.
Must be computer literate with knowledge of Microsoft Office products. Strong communication, interpersonal skills, and organizational skills are required.