"FWS Medication Adherence Representative"

Job Description

Posting Number: FWS00410

Position Status: Part time

Campus: Western University Campus-Pomona, CA

Department: 1505-Pharmacy Practice

Job Summary: $Job_Summary

Knowledge, Skills and Abilities: $Knowledge_Skills_and_Abilities

Required Qualifications: $Required_Qualifications

Preferred Qualifications: $Preferred_Qualifications

Posting Date: $Posting_Date

Closing Date: $Closing_Date

Open Until Filled: Yes

Special Instructions to Applicants: $Special_Instructions_to_Applicants

Essential Job Duties

• Attend and participate in trainings and meetings.
• Answer incoming calls and conduct medication adherence.
• Make outbound telephonic calls.
• Confirm patient appointments 24-48 hours in advance.
• Collect patient demographics and pertinent information related to their health.
• Relay clinical questions out of scope to supervising pharmacist.
• Perform medication adherence services such as reviewing patient’s medications and whether their medications are being taken appropriately and on time.
• Fill out Medicare documents (Cover Letter, Medication Action Plan, and Personal Medication List).
• Analyze individual metrics related to your performance.
• Document findings and interventions.
• Communicate with providers.

Describe Work Environment: $Describe_Work_Environment