Job Summary

Indiana University Indianapolis (IU Indianapolis) invites applications for the position of General Manager of the new James T. Morris Arena, a premier multipurpose venue scheduled to open in October 2026. This position plays a pivotal leadership role in launching and operating the arena, overseeing all aspects of venue operations, event strategy, revenue generation, and guest experience. The General manager provides strategic and operational leadership for all aspects of the arena, including:…

venue operations and leadership, event strategy and revenue generation, financial management, facility operations and capital planning, event operations and guest experience, campus and community engagement, compliance and institutional alignment, and safety, security and risk management.

Department-Specific Responsibilities

Provides overall leadership and direction for arena operations, including event management, facility operations, and guest experience
Establishes and implements policies, procedures, and operating standards for a first-class multipurpose venue
Recruits, develops, and supervises full-time staff, part-time employees, and event-based personnel
Leads the development and execution of a comprehensive event booking strategy, including non-athletic events
Builds and maintains relationships with promoters, event organizers, governing bodies, and community partners
Maximizes venue utilization, revenue generation, and event-day profitability
Collaborates with university leadership on sponsorship, premium seating, and ancillary revenue opportunities
Develops and manages the arena's annual operating budget
Leads capital planning efforts, including lifecycle replacement and long-term facility investments
Monitors financial performance and implement strategies to achieve revenue and expense targets
Oversees all facility operations, including maintenance, conversions, and event readiness
Coordinate with university facilities and external vendors to ensure efficient and high-quality service delivery
Manage vendor relationships and service contracts (e.g., concessions, custodial, security, technical services)
Provide leadership for comprehensive venue safety and security programs
Coordinates with campus public safety and local agencies (law enforcement, fire, EMS)
Oversees emergency preparedness, incident command protocols, and training exercises
Ensures compliance with all applicable safety codes, Americans with Disabilities Act (ADA) requirements, and university policies
Oversees all event logistics, including scheduling, staffing, conversions, and event execution
Coordinates parking, transportation, and ingress/egress planning
Delivers a high-quality guest and fan experience across all events
Serves as the primary liaison between the arena and university departments
Supports athletics programs and student-athlete needs
Promotes the arena as a community asset and regional destination for events
Ensures compliance with all university, NCAA, and Horizon League policies and regulations
Represents IU Indianapolis Athletics in a professional manner and contributes to departmental initiatives

General Responsibilities

Provides highest level of operational leadership and coordination of assigned staff members to define event services methodologies and standards; provides direction and guidance on high priority event services projects/initiatives
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase event services initiatives
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal
Manages high level assignments and allocation of event services resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale event services projects with a wide audiences in support of academic initiatives
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment
Researches and stays up-to-date on new industry event services standards, regulations, and specifications; responsible for the implementation of new protocols/procedures to address business needs
Works collaboratively with other event services leaders across departments in recommending standards, best practices, and related policies/procedures
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to event services

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

General Manager (Event Services Leader)

Indiana University Indianapolis

420 University Blvd, Indianapolis, IN 46202, USA

Job Summary

This is a Preview Listing…

Related Jobs - August 30, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

General Manager (Event Services Leader)

Indiana University Indianapolis

420 University Blvd, Indianapolis, IN 46202, USA

Job Summary

This is a Preview Listing…

Related Jobs - August 30, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

General Manager (Event Services Leader)

Indiana University Indianapolis

420 University Blvd, Indianapolis, IN 46202, USA

Job Summary

This is a Preview Listing…

Related Jobs - August 30, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

General Manager (Event Services Leader)

Indiana University Indianapolis

420 University Blvd, Indianapolis, IN 46202, USA

Job Summary

This is a Preview Listing…

Related Jobs - August 30, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027