"General Manager - Retail and Convenience"

About Us

Join Our Team at Georgia Southern! Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds! Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world. To learn more about Georgia Southern's Vision, Mission and Values please click here.

Location

Statesboro Campus - Statesboro, GA

Department Information

Eagle Dining Services

Job Summary

The General Manager (Retail and Convenience) at Eagle Dining oversees and manages the daily operations of a dining unit, providing leadership across key functions. This role is responsible for ensuring an exceptional level of customer service and product quality, demonstrating leadership and good judgment, and administering sound personnel and financial management practices to ensure profitability. Additionally, the General Manager ensures efficient work systems, procedures, and policies while training, guiding, and supervising employees. They develop and implement strategies to enhance work quality and overall performance while fostering a positive and productive working environment.

Responsibilities

• Oversee Daily Operations & Leadership - Manage the dining unit's day-to-day functions, ensuring high-quality service, food production, and adherence to university policies and regulations
• Financial & Inventory Management - Oversee budgets, safeguard payments and inventory, and ensure financial profitability through strategic planning and cost control
• Customer Service & Front-of-House Presence - Engage with guests and staff during peak hours, ensuring exceptional customer experiences and operational efficiency
• Compliance & Safety Oversight - Ensure adherence to all health, safety, and regulatory standards, including OSHA and Health Department guidelines

Required Qualifications

Educational Requirements

Associate's Degree

Other Required Qualifications

Ability to obtain Manager Serve Safe Certification within 30 days of employment

Required Experience

2 years of management experience, preferably in retail, restaurant or campus dining environments

Preferred Qualifications

Additional Preferred Qualifications

Manager Serve Safe Certification preferred, or ability to obtain within 30 days of employment. Understanding of food production and/or menu management at a large dining, resort, hotel, and/or cruise industry scale.

Preferred Educational Qualifications

Bachelor's Degree

Preferred Experience

Experience in a university or large-scale institutional dining environment, managing both front- and back-of-house operations. Experience managing budgets, inventory, purchasing, and financial planning to ensure operational profitability. Strong background in front-of-house operations, guest relations, and maintaining high customer service standards

Proposed Salary

$50,173 - $63,955. This is an exempt position paid on a monthly basis.

Required Documents to Attach

Resume, Cover Letter, Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

Consistently exhibit engaging customer service. Ability to support various constituencies served by the University. Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

August 18, 2025. Application review may begin on May 14, 2025