Gift Processing Specialist

The Gift Processing Specialist is responsible for the upload, review, and reconciliation of individual and corporate donor demographic information imported into the donor database, the timely and accurate processing of gifts and pledges in the fundraising system and providing customer service support to fulfill the team's goal of ensuring all gifts, pledges and pledge payments are processed accurately and efficiently.

What you'll do

Reviews, creates, and updates individual and corporate demographic information from gift source documents
Processes and records gifts daily, including online gifts, electronic funds transfers, third-party platforms, Gifts-In-Kind, and donor-advised funds in donor database software while meeting all department deadlines
Uploads or scans supporting documentation on the donor or gift/pledge levels into Salesforce
Provides reliable, accurate, and timely responses to questions from internal and external customers
Researches and verifies information to ensure accuracy and reliability of the data in line with department policies and procedures
Protects confidential donor and organization information in a variety of formats including network files, digital images, and physical files
Completes data integrity/clean up tasks as assigned
Participates in testing of enhancements to Salesforce and Affinaquest
Develops and maintains internal department knowledge articles for processing gifts in Salesforce
Provides cross-training, as needed, and coverage in the event of extended absence from positions and during busy time periods
Facilitates open lines of communication between the Gift Administration and Finance Cash Office teams, to ensure staff is kept up to date on relevant information that enables the application of consistent record keeping standards across departments
Other duties as assigned

What you'll need

Highly organized and able to prioritize multiple processing tasks
Collaborative style, combined with the ability and desire to work in a team-based environment
Attention to detail, accuracy, and thoroughness in completing assigned duties
Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information
Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone or web meeting
Strong mathematical and computational skills and the ability to audit or proofs one's own work to ensure accurate calculations
Demonstrated ability and desire to learn, apply and retain complex and detailed processes and procedures
Ability to use various web search engines to research and find data on corporations and their subsidiaries
Proficient with MS Office Suite including Word, Excel, and Outlook

Relevant qualifications

Bachelor's degree
Bookkeeping experience with the desire to meet expectations of efficiencies, timeliness and accuracy
Experience with Salesforce, SharePoint and Workday

Preferred skills and abilities

Familiarity with and understanding of the purpose of fundraising in higher education or a nonprofit setting
Possess strong investigative and analytical skills

Benefits

Hybrid work schedule. We work from home two days a week!
Comprehensive benefits package, including medical, dental, and vision insurance
401(k) plan with matching employer contribution
22 days of vacation time
11 holidays, including your birthday
Parental leave
Significant tuition reductions
Professional development is highly valued at ASU Foundation, where employees are encouraged to look across the organization and nurture new areas of interest
$30 bi-weekly cell phone reimbursement

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Gift Processing Specialist

ASU Foundation

300 E University Dr #2061, Tempe, AZ 85281, USA