Global Education Administrative Senior Coordinator

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Job Title: Global Education Administrative Senior Coordinator Department: International Affairs | Education Abroad Administration This position resides within the Systems and Administration Team, a unit within the Global Education Office, and supports Ohio State's global engagement efforts by providing customer service, processing fees and awards, maintaining documentation, and supporting risk management services for students, faculty, and staff participating in global education experiences. The Systems and Administration Team is led by the Lead Global Education Systems Analyst, and this position reports directly to the Global Education Systems Analyst. The role works collaboratively with internal and external stakeholders to ensure the effective administration of Global Education programs and services while maintaining a strong student-first approach. Duties include providing services to students and the Global Education team with a strong student-first approach, including: Maintaining process documentation in the Global Education application system for Ohio State-approved Global Education programs and travel registration applications. Overseeing the assessment, payment instructions, and removal, as appropriate, of fees associated with Global Education programs. Assisting the Lead Global Education Systems Analyst and Global Education Systems Analyst in monitoring the accuracy of Global Education application workflows. Performing data cleaning and maintenance activities to ensure the accuracy and integrity of student program records. Maintaining course enrollment permission groups for Global Education courses. Supporting the Global Education scholarship awarding process. Managing administrative inboxes and responding to inquiries from internal and external stakeholders to facilitate the effective processing of Global Education applications. Contributing to a collaborative hybrid work environment while delivering high-quality customer service and operational support. Required Qualifications/Experience: High School diploma or GED. 2 years of relevant experience required. 1 years' experience in customer service or communications, including analyzing & interpreting information 1 years' experience in operation of computers and related peripheral equipment knowledge of Microsoft suite Strong attention to detail. Desired Qualifications/Experience: Bachelor's or equivalent combination of education/experience Desired candidate has an interest in International Education Experience resolving complex issues Comfortable interfacing with multiple information systems Possesses strong communication skills when working with different teams and stakeholders Able to manage shifting priorities in a fast-paced environment Comfortable working independently as well as across multiple teams Additional Information: The target hiring range for this job profile is $ 18.37 - $26.00 The actual salary paid to an individual will vary based on multiple factors, including but not limited to, education, years of experience, internal equity, etc. Function: Academic Administration Subfunction: International Programs Band: Technical Level: 3 Location: Enarson Classroom Building (0072) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions . The university is an equal opportunity employer, including veterans and disability. About The Ohio State University The Ohio State University, one of the biggest and most comprehensive universities in the country, creates experiences that bring together expertise, ideas and resources to improve communities locally and globally. Ohio State is regularly honored as one of the nation's top 20 public universities. With campuses and research centers throughout the state, the institution's unrivaled depth and breadth advance innovation, health care and research within Ohio's communities. For more than 150 years, Ohio State has inspired the next generation of leaders, discovering groundbreaking medical breakthroughs and finding solutions to the problems the world is facing now. Ohio State also has a top-rated academic medical center and a premier cancer hospital and research center. Ohio State offers more than 200 majors and programs — plus 500 specializations — for undergraduates, in addition to more than 230 master's, doctoral and professional degree programs and an estimated 12,000 course offerings. Join Ohio State's Community At The Ohio State University, we connect people, ideas and resources to put knowledge into practice and create meaningful impact in people's lives. Buckeyes lead with purpose. We advance excellence and inspire people to join in and take action. Together, we'll create meaningful impact at a scale few others can match. Explore our Extensive Benefits Ohio State provides access to opportunities and resources for all employees. Starting your first day, Ohio State offers you a comprehensive benefits package. WORK-LIFE: Flexible and remote work arrangements where applicable, child care program, and access to educational, athletic and cultural events. RETIREMENT: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans. HEALTH: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming. TIME OFF: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available. FINANCIAL: Tuition assistance for employees and their dependents, adoption assistance, and discounts with preferred vendors and university partners. WELLNESS: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.