Governance and Operations Manager

Placed On: 21st January 2026

Closes: 11th February 2026

Job Ref: 28526

We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.

The Role

Join Our Team as a Governance and Operations Manager

Are you an experienced leader who thrives on building efficient processes and ensuring robust oversight? We are seeking a Governance and Operations Manager to join our IT Business Management team within Newcastle University's IT Service. This is a unique opportunity to lead two small but critical functions that are essential to the effective delivery of our IT services.

This is an exciting time to join us. You'll work directly with colleagues across the entire IT function to shape our strategy and ensure we're running as effectively as possible.

As the Governance and Operations Manager, you will be responsible for:

• Leading our integrated governance function, ensuring robust planning and oversight of all IT activity.
• Driving effective integration with wider University governance.
• Enabling the University's IT Service to operate effectively and efficiently.

We're looking for someone with outstanding communication, interpersonal, and influencing skills to drive key governance processes like operational planning, risk management, change management, and policy oversight. Your leadership will be pivotal in enabling our IT services to operate seamlessly.

If you would like to have an informal chat about this opportunity, contact Gary Davison, Head of IT Business Management, at gary.davison@ncl.ac.uk.