Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community. This position is available only to enrolled American University students.

Summary: The Graduate Admissions Assistant (GAA) serves an integral support role in the Office of Graduate Admissions (OGA) at the School of Public Affairs (SPA). The position may be pursued as a hybrid (1x a week on-campus) or, if preferred, fully remote position with customizable hours during normal, weekly business hours.

Essential Functions:

• Participate in training related to application policies, admissions processing, and CRM, Salesforce.
• Attend any relevant meetings.
• Execute the timely and thorough review of application files to be sure all necessary and relevant materials are compiled in advance of admission committee review.
• Enter necessary and relevant information/data in the CRM, Salesforce.
• Assist in the tracking of official transcripts for deposited/enrolled students.
• Update and maintain spreadsheets related to graduate admissions.
• Establish and/or maintain relationships with applicants and/or admitted students utilizing various mediums (i.e., Chat, Email, Telephone).
• Work closely with recruitment staff/student support on special projects related to graduate admissions.
• Knowledgeable of academic programs, application, and admissions processes/policies as well as student life so information related to these areas is shared credibly with applicants, and/or newly admitted students.
• Represent the University/School professionally via presentation and decorum.
• Other duties as relevant and assigned.

Position Type/Expected Hours of Work: Part-time. Approximately 10 hours a week via hybrid schedule or remotely. Required to return to work remotely ahead of the start of the Spring semester (Wednesday, January 6, 2027).