Job Title: Graduate Assistant for Residence Life

Location: Americus, Georgia

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 289694

About Us

Georgia Southwestern State University is a state university serving a diverse population of students, offering a range of strong undergraduate and graduate programs in a vibrant learning environment. The University is a collegial community that values collaboration and community engagement with an emphasis on faculty, staff, and student interactions. An active student body and state-of-the-art amenities enhance the learning experience on a visually appealing campus located in historic Americus, Georgia.

Georgia Southwestern State University aspires to be an engaged, progressive, and inclusive university that serves as a vibrant center of learning, culture, and economic development for Southwest Georgia and beyond.

Job Summary

The Graduate Assistant (GA) for Housing and Residence Life plays a vital role in fostering a safe, welcoming, and efficient residential environment. This position encompasses crisis response, supervision of desk assistants, and support for major departmental initiatives.

Responsibilities

Desk Duties & Customer Service

• Supervise desk assistants to ensure consistent and high-quality service.
• Keep desk supplies stocked.
• Review visitor logs and ensure accurate information is reported and logged.
• Address resident inquiries and concerns with professionalism and efficiency.
• Ensure desk operations adhere to departmental policies and procedures.
• Demonstrate a commitment to creating a welcoming community.

Administration

• Manage key audits and inventory.
• Assist with the coordination of room assignments, check-ins/outs, and room changes.
• Maintain accurate records for desk operations and housing logistics.
• Attend weekly meetings with supervisors, weekly staff meetings, and monthly divisional meetings.

Communication

• Act as a liaison between residents, desk assistants, and professional staff.
• Provide timely updates on policy changes, procedures, and events.
• Facilitate regular meetings with desk assistants to ensure alignment and address concerns.

Departmental Initiatives

• Support large-scale events such as Move-In, Homecoming, and other campus traditions.
• Collaborate on the planning and execution of departmental programs and initiatives.
• Assist in the development and implementation of training sessions for student staff.

Supervision

• Recruit, train, and evaluate desk assistants across multiple residence halls.
• Review and approve Desk Assistant timesheets.
• Conduct regular one-on-one meetings, team meetings, and performance reviews.
• Foster a collaborative and inclusive team environment.

Professional Development Opportunities

• Attend departmental and divisional training sessions.
• Engage in workshops and conferences related to student affairs.
• Participate in committees and special projects to enhance departmental operations.

Required Qualifications

Required:

• Enrollment in a graduate program at the institution.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communications skills.
• Willingness to work evenings, weekends, and participate in an on-call rotation.