Graduate Employee-Teaching and Learning Center - Office Assistant

Job Description

Minimum 2.5 GPA is required to apply. Student Office Assistants (SA) must be able to work together in a professional manner to ensure office coverage during regular business hours (M-F, 8-5). Twenty (20) hours per week is preferred, but individual schedules may vary from 18-28 hours depending on student and department needs. The Teaching & Learning Center is seeking to hire a Student Office Assistant (SA). The SA is responsible for greeting visitors with a smile and answering a variety of questions on TLC programs. The SA is expected to be professional and adhere to department and institution policies. Training, feedback, and professional development will be consistently provided by the department. If you are someone who enjoys helping others and acting as an important figure of the office’s administrative functions, this position is for you!

Job Duties

The TLC Student Office Assistant will:

• Greet and assist visitors and callers in a friendly, professional manner; answer routine questions about the department and university, or refer individuals to the appropriate resource
• Maintain cleanliness and organization of shared spaces, including the reception area, conference room, and break room
• Perform general office tasks such as data entry, photocopying, filing, and creating/distributing documents, forms, and correspondence
• Assist with updates and content management for the TLC website
• Manage conference room reservations and scheduling
• Monitor and organize office supply inventory and program materials
• Support preparation of materials and presentations for departmental events and meetings
• Assist with event logistics, including setup, teardown, and onsite support during faculty programs, workshops, and other events
• Collaborate with staff on special projects and initiatives
• Provide administrative support for TLC programs, including organizing and filing documents, creating and processing applications, tracking submissions, and assisting in email correspondence
• Perform other duties as assigned

Qualifications

• Strong written and verbal communication skills
• Ability to troubleshoot and resolve issues independently
• Demonstrated ability to work collaboratively in a team environment
• Familiarity with university campus operations and services
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Commitment to maintaining confidentiality and handling sensitive information
• Willingness to learn and adapt (growth mindset)
• Strong attention to detail and accuracy
• Effective critical thinking and problem-solving skills
• Proactive attitude with the ability to identify and address issues without being prompted