Graduate Engineer – Network Services

Job Description

DIGITAL SERVICES DIVISION | RATONGA MATIHIKO
INFORMATION SYSTEMS | TE POUTOKO TUKUTUKU

• Large-scale digital transformation projects.
• Fast-paced environment with diverse challenges.
• Career growth opportunities and tertiary study benefits.
• Top 10 IT site in NZ.

Who we are | Ko wai mātou

Ōtākou Whakaihu Waka | the University of Otago is New Zealand’s first university and a place where learning, discovery and innovation sit at the heart of everything we do. With a strong national and international reputation, we support world‑class teaching, learning and research across a diverse and vibrant academic community.

The Digital Division plays a critical role in enabling the University’s core mission by delivering reliable, secure and modern technology services that support staff, students and researchers across multiple campuses.

The role | Te Mahi

We are seeking three Graduate Engineers – Network Services to join our Network and Telecommunications Services team within IT Infrastructure.

These roles are an excellent opportunity for a recent graduate, or early‑career professional, to develop hands‑on technical and professional skills in a large, complex enterprise environment. Working under supervision within defined architecture and operational frameworks, you will support, implement and maintain network and telecommunications infrastructure that underpins teaching, research and administrative services across the University.

You will gain exposure to system monitoring, incident response, troubleshooting and infrastructure support, while progressively building technical capability, professional confidence and strong stakeholder engagement skills.

A client‑focused approach to service delivery is essential, along with a genuine interest in learning and continuous improvement.

Key responsibilities include:

• Assisting with the operational configuration, maintenance and support of network components
• Supporting investigation and resolution of network, infrastructure and security‑related incidents
• Carrying out routine IT infrastructure operational tasks and contributing to maintenance activities
• Monitoring systems and reporting on performance to support service continuity
• Installing and removing system components using documented procedures and tools
• Following agreed incident management and service support processes
• Maintaining accurate documentation of technical work, incidents and outcomes
• Working collaboratively with internal teams, vendors and service providers

Your skills and experience | Kā pūkeka me kā wheako

You will be a motivated graduate with a strong interest in network infrastructure and enterprise IT environments, who enjoys problem‑solving, learning new technologies and working as part of a collaborative team.

You will have:

• A relevant tertiary qualification or equivalent body of knowledge appropriate to the role
• Foundational knowledge of network and telecommunications concepts
• Strong communication and interpersonal skills
• Good organisational skills and the ability to manage competing priorities
• A demonstrated commitment to customer service and continuous learning
• The ability to follow documented processes, standards and security requirements

Ideally, you will also bring:

• Exposure to enterprise networking technologies (e.g. switching, routing, wireless, firewalls)
• Familiarity with network monitoring or troubleshooting tools
• Awareness of IT service management frameworks (e.g. ITIL)
• Progress toward, or interest in, industry certifications such as CCNA, CCNP or Arista ACE certifications

Further details | Pūroko

These are full-time (37.5 hours week), fixed term positions (30 April 2026 until 31 December 2027), located in Ōtepoti, Dunedin.

The appointment range for this role is $64,481 to $69,759, Top of Range $73,712.

You must have the right to live and work in New Zealand to apply for the position.

The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. This means that we honour Te Tiriti o Waitangi and that the contributions of staff with diverse backgrounds, experiences, skills, and perspectives are valued and respected.

For further information about the role, please contact: Young Cho - Senior Manager, Network and Telecommunications Services.

Application | Tono

Candidates are requested to submit the following:

• A current CV
• A cover letter
• A copy of your tertiary qualification certificate (or official confirmation of completion), if applicable
• A copy of your academic transcript

Applications quoting reference number 2600624 will close on Sunday, 3 May 2026. To submit your application, please click the apply button.

Applications may be reviewed, and interviews may be conducted, as they are received. The University reserves the right to close this vacancy at any time.

Additional Information
Contact: Young Cho
Position details: Job Description
Further Information: Department Website