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"Graduate Program Staff Assistant"

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The Graduate Program is the division of Harvard Law School responsible for the Master of Laws (LL.M.) and the Doctor of Juridical Science (S.J.D.) degrees and for various aspects of graduate legal studies, including a Visitors Program for researchers and scholars. The 280+ members of the LL.M., S.J.D., and Visitors Programs come from more than 60 countries and constitute a vibrant academic community noted for its diversity of interests and backgrounds.

The Graduate Program Staff Assistant is a member of a team that processes 1700+ admission and financial aid applications to the LL.M., S.J.D., and Visitor Programs from a predominantly international applicant pool and provides assistance to other members of the Graduate Program and International Legal Studies department as needed.

As a Graduate Program Staff Assistant, you will:

  • Process admissions and financial aid applications and related materials, including analyzing transcripts, calculating GPAs, and following up with applicants to obtain missing documents
  • Respond to telephone inquiries and share responsibility for email and walk-in inquiries
  • Assist with the financial aid review process
  • Assist with the preparation and distribution of admission and financial aid notifications
  • Assist with student visa processing, billing, and orientation
  • Assist with financial matters, including student refunds, stipends, and reimbursements
  • Maintain confidential student files and records
  • Provide assistance to the Graduate Program Student Affairs and Administration and International Legal Studies teams including serving as a key member of the event planning team; some duties may report to other members of the Graduate Program and International Legal Studies department
  • Share office management and primary front desk responsibility for the Graduate Program and International Legal Studies department
  • Perform other duties as assigned

Basic Qualifications: Three or more years related experience in office administration or business environment. Education beyond high school may count toward experience.

Additional Qualifications and Skills: We are looking for people who are proactive, organized and detail oriented, have a strong customer service orientation and are sensitive to the needs of an international and diverse student population, communicate effectively in both written and oral formats, enjoy learning new things, can handle multiple priorities, and work flexibly in both independent and team environments, and can handle complex and confidential matters with discretion.

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